Employees Not Gurus Should Have Management's Ear

Your article "Management's new gurus" (Cover Story, Aug. 31) discusses America's new breed of management consultants, who earn large sums of money by advising companies. It concerns me to see that so many big-name companies require such services, when most of their problems could be solved by listening to their employees. Until more companies wake up and listen to their workers, no amount of private consulting will solve their problems.

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