Mapping Out Home Care

Not long after arriving in Toronto, Michele J. Hooper--the new head of Baxter International Inc.'s Canadian unit--was invited to join the Young President's Organization. During her welcome dinner, a member of this predominantly white, male club joked that it was good Hooper was a woman and even better that she was black--but it would have been best of all if she were disabled, too. Tense silence. Then, Hooper "just laughed it off," recalls Bruce R. Ingram, the club's chairman. "She put everyone at ease."

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