Voice Mail Run Amok And Robot Pitchmen: You Call This Progress?

The chief financial officer of a San Francisco Bay Area company called his voice-mail system supplier in a panic. Working over the weekend, he had prepared for a few other top executives a voice-mail message on a layoff plan, but by pressing the wrong button on his phone he had accidentally sent it to every voice mailbox in the company. The unintentional broadcast could have embarrassed the CFO and demoralized the publicly identified layoff targets. Fortunately, the supplier was able to erase the digitized message from the memory of the voice-mail computer before Monday morning, and no one was the wiser.

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