{"id":879,"date":"2021-04-08T14:24:56","date_gmt":"2021-04-08T14:24:56","guid":{"rendered":"https:\/\/www.bloomberg.com\/help\/question\/what-can-the-bloomberg-media-messaging-assistant-help-me-do\/"},"modified":"2021-04-14T14:58:49","modified_gmt":"2021-04-14T14:58:49","slug":"what-can-the-bloomberg-media-messaging-assistant-help-me-do","status":"publish","type":"question","link":"https:\/\/www.bloomberg.com\/help\/question\/what-can-the-bloomberg-media-messaging-assistant-help-me-do\/","title":{"rendered":"What can Bloomberg Media\u2019s Messaging Assistant help me do?"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">The Bloomberg Media Messaging Assistant is Bloomberg.com\u2019s automated help experience. It can help you manage your subscription and answer any questions you may have about your account. If your question cannot be answered by the messaging assistant, a customer support case will be created for a Customer Service Representative to contact you via email.\u00a0<\/span><\/p>\n<p>Please be aware that you <strong>cannot<\/strong> access the Messaging Assistant if you are using a Private Browser (<strong><a href=\"https:\/\/support.apple.com\/guide\/safari\/use-private-browsing-ibrw1069\/mac\">APPLE<\/a><\/strong>) or Incognito Mode (<strong><a href=\"https:\/\/support.google.com\/chrome\/answer\/95464?co=GENIE.Platform%3DDesktop&amp;hl=en\">CHROME<\/a><\/strong>).\u00a0 If you continue to have difficulty accessing our help chat, you may email customer support at <a href=\"mailto:contactus@bloombergsupport.com\"><em><strong>contactus@bloombergsupport.com<\/strong><\/em><\/a>.<\/p>\n<p><span style=\"font-weight: 400;\">For all Bloomberg Terminal inquiries, please click <\/span><a href=\"https:\/\/service.bloomberg.com\/service?utm_source=bloomberg-menu&amp;utm_medium=bcom\"><span style=\"font-weight: 400;\">here<\/span><\/a><span style=\"font-weight: 400;\">.\u00a0\u00a0\u00a0<\/span><\/p>\n","protected":false},"template":"","format":"standard","question-category":[6],"class_list":["post-879","question","type-question","status-publish","format-standard","hentry","question-category-discover-bloomberg-com"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>What can Bloomberg Media\u2019s Messaging Assistant help me do? | Bloomberg Help Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.bloomberg.com\/help\/question\/what-can-the-bloomberg-media-messaging-assistant-help-me-do\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"What can Bloomberg Media\u2019s Messaging Assistant help me do? | Bloomberg Help Center\" \/>\n<meta property=\"og:description\" content=\"The Bloomberg Media Messaging Assistant is Bloomberg.com\u2019s automated help experience. It can help you manage your subscription and answer any questions you may have about your account. 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