There is no sound coming from my Bloomberg keyboard. How can I troubleshoot?

To see if the Bloomberg keyboard 3 (Freeboard\Seaboard) is selected as your default sound playback device, please follow these instructions:

  • Unplug the Bloomberg keyboard and plug it into a different USB port if available.
  • Click on Start >> Control Panel >> Sound.
  • Click on the Playback tab, and click on the “Bloomberg keyboard Audio” speakers icon.
  • Select “Set Default”, and a green tick should appear beside “Bloomberg keyboard Audio” and set as Default Device. Click on Apply, then OK.
  • Try playing sound again.
  • If you continue to experience issues, please contact our 24×7 Global Customer Support.