How do I return a B-unit?
- Keep and reuse the box that the B-units arrive in. If the box is not available, please contact Customer Site Management (CSM) to get an empty box for packing purposes.
- Place the enclosed label on the side and put the box in the mailbox.
In the following countries, please place faulty/old B-units in the free post return envelope provided:
Austria
Belgium
Czech Republic
Denmark
Finland
France
Germany
Hungary
Ireland
Italy
Luxembourg
Netherlands
Norway
Poland
Portugal
Spain
Sweden
Switzerland
UK
For any questions, please contact your local Customer Support office.