What do I do if my Bloomberg keyboard is not detected?

For Bloomberg keyboard 4 (Starboard) please follow these steps:

  • Close the Bloomberg Professional Services software.
  • Unplug the Bloomberg keyboard cable from the USB slot.
  • Allow Windows to install the appropriate in box drivers.
  • If still not working plug the Bloomberg keyboard back into a different USB port (if available).
  • Reopen the Bloomberg Professional Services software.