My HELP/MSG keys on my Bloomberg keyboards are not functioning. What do I do?

  1. Right-click on your terminal and select ‘Terminal Defaults’.
  2. Under Keyboard/Mouse Options, please locate the Keyboard Type field.
  3. If “Bloomberg KEYBOARD” is not selected, please select “Bloomberg KEYBOARD” and hit OK.
  4. If you are using a non-Bloomberg keyboard, please select Desktop 1 or Desktop 2 and hit ALT + K to locate the MSG/HELP keys.
  5. Reset the keyboard by following the instructions to reinstall the keyboard drivers.
    6. Bloomberg Terminal users can log in here to submit a request for support, or contact Customer Support.