{"id":42074,"date":"2025-05-20T06:07:54","date_gmt":"2025-05-20T10:07:54","guid":{"rendered":"https:\/\/www.bloomberg.com\/company\/press\/bloomberg-expands-chatbots-in-ib-for-easy-collaboration-across-firms\/"},"modified":"2025-05-20T10:52:32","modified_gmt":"2025-05-20T14:52:32","slug":"bloomberg-expands-chatbots-in-ib-for-easy-collaboration-across-firms","status":"publish","type":"press","link":"https:\/\/www.bloomberg.com\/company\/press\/bloomberg-expands-chatbots-in-ib-for-easy-collaboration-across-firms\/","title":{"rendered":"Bloomberg Expands Chatbots in IB for Easy Collaboration Across Firms"},"content":{"rendered":"<div class='bbg-row bbg-bg--white ' data-anchor='row-6a030aaea02d0'>\n  \n\t\n\t\n\t<div class=\"bbg-row--content\">\n\t\t\n\t\t\t<div class='bbg-column'>\n\t<div class='bb-wysiwyg'>\n    \n    <p style=\"text-align: center\"><em><strong>Chatbots help IB community save time and surface insights\u00a0<\/strong><\/em><em><strong>in secure communications with counterparties<\/strong><\/em><\/p>\n<p>Bloomberg today expanded its IB Connect solutions to transform the way financial professionals interact with their counterparties and collaborate with front-, middle-, and back-office colleagues.\u00a0<em><strong>IB Connect: Cross-Firm Chatbots<\/strong><\/em>\u00a0(\u201cbots\u201d) is an add-on service that helps Bloomberg Anywhere users bring in-house, proprietary bots to IB chat rooms with multiple firms.<\/p>\n<p><strong>Why it\u2019s important:<\/strong>\u00a0Clients can build their bots to automatically surface relevant information from their internal applications and share it in their IB communications with other firms. This includes status updates from order management systems, market reports from research content management platforms, and trade ideas from client relationship management tools. By bringing a bot into an IB chat room, colleagues and counterparties can get information by directing a question to the bot without having to leave their discussions.<\/p>\n<p><strong>How it works:<\/strong>\u00a0The solution uses a two-way API enriched with Bloomberg\u2019s NLP to provide structured data and context to IB chats directed to the bot. That technology is fine-tuned for capital markets and understands finance lingo to help make communications more machine-readable. Whether a bot is posting a notification or responding to a user query, relevant information like order updates and market commentary can be delivered by the bot in neatly organized visuals called BCards. The bots can also post free text, tables, links and @mentions. IT teams can customize bots for their firm\u2019s unique tech stacks, in line with Bloomberg\u2019s API protocols.<\/p>\n<p><strong>The big picture:<\/strong>\u00a0The bots complement Bloomberg\u2019s suite of IB Connect solutions designed for users to seamlessly integrate their IB communications with in-house workflow tools, helping streamline collaboration with colleagues and counterparties. This new solution builds on\u00a0<a href=\"https:\/\/www.bloomberg.com\/company\/press\/bloomberg-welcomes-intra-firm-chatbots-to-ib\/#:~:text=The%20IB%20Connect%3A%20Intra%2DFirm,members%20of%20the%20same%20firm.\"><em><strong>IB Connect: Intra-Firm Chatbots<\/strong><\/em><\/a>\u00a0as part of Bloomberg\u2019s efforts to make it easier for the IB community to network across the buy- and sell-side and collaborate on multi-asset investment opportunities.<\/p>\n<p><strong>Roger Birch, Head of Product: Communication and Collaboration Systems for IB\u00a0<\/strong><strong>at Bloomberg<\/strong>, said: \u201cFinancial market professionals spend too much of their valuable time pivoting between applications and juggling hundreds of chat requests. By welcoming Cross-Firm Chatbots, we\u2019re helping our clients build information hyperloops so they can focus on what truly matters in their chats with counterparties \u2013 delivering insights, building client relationships, and sharing the next big trade idea.\u201d<\/p>\n<p><strong>About Instant Bloomberg (IB):<\/strong><br \/>\nIB helps Bloomberg Terminal users connect with the financial markets and each other in real time to exchange ideas, share actionable information and optimize communication workflows in a secure environment. Bloomberg offers additional services that enable clients to seamlessly integrate IB with their firm\u2019s in-house applications, helping streamline collaboration with colleagues and counterparties.<\/p>\n<p><strong>About Bloomberg Terminal:<br \/>\n<\/strong>For more than four decades, the Bloomberg Terminal has revolutionized the financial services industry by bringing transparency and innovation to the capital markets. Trusted by the world\u2019s most influential decision-makers, the Terminal provides real-time access to news, data, insights and trading tools that help our customers turn knowledge into action.<\/p>\n<p><strong>About Bloomberg:<\/strong><br \/>\nBloomberg is a global leader in business and financial information, delivering trusted data, news, and insights that bring transparency, efficiency, and fairness to markets. The company helps connect influential communities across the global financial ecosystem via reliable technology solutions that enable our customers to make more informed decisions and foster better collaboration. For more information, visit\u00a0<a href=\"https:\/\/www.bloomberg.com\/company\">Bloomberg.com\/company<\/a>\u00a0or\u00a0<a href=\"https:\/\/www.bloomberg.com\/professional\/request-demo\/?utm_source=bbg-pr&amp;bbgsum=dg-ws-core-pr\">request a demo<\/a>.<\/p>\n<p><strong>Media Contact:<\/strong><br \/>\nRobert Madden, rmadden29@bloomberg.net, +1 (646) 803-0794<\/p>\n\n<\/div>\n\n\n<\/div>\n\n\n\t\t\n\t<\/div>\n<\/div>\n<div class='bbg-row bbg-bg--white ' data-anchor='row-6a030aaea1c2a'>\n  \n\t\n\t\n\t<div class=\"bbg-row--content\">\n\t\t\n\t\t\t<div class='bbg-column'>\n\t\n<\/div>\n\n\n\t\t\n\t<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bloomberg has expanded its chatbot solutions to transform the way they interact with their counterparties and collaborate with front-, middle-, and back-office colleagues. Cross-Firm Chatbots helps the IB community save time and surface insights in secure communications with counterparties.<\/p>\n","protected":false},"featured_media":42081,"template":"","format":"standard","categories":[1469,17,1466],"press_tag":[112,2305,2304,2110,427,2306,2307,428,2113,2117,2112,2029,79],"class_list":["post-42074","press","type-press","status-publish","format-standard","has-post-thumbnail","hentry","category-announcements","category-press-announcement","category-tech-at-bloomberg","press_tag-bloomberg-terminal","press_tag-bloombergs-nlp","press_tag-bot","press_tag-chatbots","press_tag-collaboration","press_tag-communications","press_tag-cross-firm-chatbots","press_tag-ib","press_tag-ib-connect","press_tag-information-hyperloops","press_tag-instant-bloomberg","press_tag-nlp","press_tag-press-announcements"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Bloomberg Expands Chatbots in IB for Easy Collaboration Across Firms | Press | Bloomberg LP<\/title>\n<meta name=\"description\" content=\"Bloomberg has expanded its chatbot solutions to transform the way they interact with their counterparties and collaborate with front-, middle-, and back-office colleagues. 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