{"id":20730,"date":"2019-07-22T12:40:34","date_gmt":"2019-07-22T16:40:34","guid":{"rendered":"https:\/\/www.bloomberg.com\/company\/stories\/moda-operandi-uses-data-disrupts-designer-fashion\/"},"modified":"2022-02-17T17:23:22","modified_gmt":"2022-02-17T22:23:22","slug":"moda-operandi-uses-data-disrupts-designer-fashion","status":"publish","type":"post","link":"https:\/\/www.bloomberg.com\/company\/stories\/moda-operandi-uses-data-disrupts-designer-fashion\/","title":{"rendered":"Moda Operandi\u2019s Latest Trend: Using Data to Disrupt Designer Fashion"},"content":{"rendered":"<div class='bbg-row bbg-bg--white  bbg-row--margin-top-none bbg-row--margin-bottom-none' data-anchor='row-6a021e44849a3'>\n  \n\t\n\t\n\t<div class=\"bbg-row--content\">\n\t\t\n\t\t\t<div class='bbg-column bbg-column--width-8 bbg-column--offset-2'>\n\t<p><figure class=\"image-figure image-figure--has-small-image\" data-animation=\"\">\n    <img loading=\"lazy\" decoding=\"async\" width=\"5760\" height=\"3840\" src=\"https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg\" class=\"attachment-full size-full image-figure__image image-figure__image--primary\" alt=\"On Thursday June 13, 2019 Cornell Tech@Bloomberg featured Ganesh Srivats, CEO of Moda Operandi in conversation with Emma Chandra of Bloomberg Television. Photographer: Lori Hoffman\/Bloomberg,\" srcset=\"https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 5760w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 300w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 768w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 1024w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 170w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 140w\" sizes=\"(max-width: 5760px) 100vw, 5760px\" \/><img loading=\"lazy\" decoding=\"async\" width=\"5760\" height=\"3840\" src=\"https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg\" class=\"attachment-full size-full image-figure__image image-figure__image--small\" alt=\"On Thursday June 13, 2019 Cornell Tech@Bloomberg featured Ganesh Srivats, CEO of Moda Operandi in conversation with Emma Chandra of Bloomberg Television. Photographer: Lori Hoffman\/Bloomberg,\" srcset=\"https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 5760w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 300w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 768w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 1024w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 170w, https:\/\/assets.bbhub.io\/image\/v1\/resize?width=auto&amp;type=webp&amp;url=https:\/\/assets.bbhub.io\/company\/sites\/51\/2019\/07\/06.13.19CT0157.jpg 140w\" sizes=\"(max-width: 5760px) 100vw, 5760px\" \/>\n    <figcaption class='image-figure__caption'>On Thursday June 13, 2019 Cornell Tech@Bloomberg featured Ganesh Srivats, CEO of Moda Operandi in conversation with Emma Chandra of Bloomberg Television. Photographer: Lori Hoffman\/Bloomberg,<\/figcaption>\n<\/figure>\n<div class='bb-wysiwyg'>\n    \n    <p>The fashion industry is hostage to inventory and reliant on a retail buyer\u2019s ability to forecast demand by accurately predicting trends. These trends, though, are constantly changing, along with consumer tastes and preferences. Inaccurate predications are why high fashion ends up in discount stores, thereby damaging brands\u2019 equity, reputation and margins.<\/p>\n<p>That\u2019s what <a href=\"https:\/\/www.modaoperandi.com\" target=\"_blank\" rel=\"noopener noreferrer\">Moda Operandi<\/a> and CEO Ganesh Srivats are looking to change. They\u2019re closing the gap between when fashion appears on the runway or in designers\u2019 showrooms and the time consumers can buy those items, while helping designers create more salable collections \u2013 and they\u2019re using machine learning and AI to do it.<\/p>\n<p>On Thursday, June 13, 2019 at Bloomberg\u2019s Global Headquarters in New York City, Bloomberg Television\u2019s Emma Chandra sat down with Srivats as part of the Cornell Tech @ Bloomberg Speaker Series, and discussed the company\u2019s efforts to disrupt the fashion industry, predict fashion trends with data, and <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2019-03-01\/ex-tesla-executive-blows-up-luxury-fashion-with-moda-operandi\" target=\"_blank\" rel=\"noopener noreferrer\">create a global brand<\/a>.<\/p>\n\n<\/div>\n<style>#bloomberg-video-6a021e4493496 .bloomberg-video__wrapper { background-image: url('https:\/\/i.ytimg.com\/vi\/iUE0zvV7qQI\/hqdefault.jpg'); }<\/style>\n<div class='bloomberg-video' data-aspect-ratio='16:9' data-service='youtube-video' id='bloomberg-video-6a021e4493496'>\n\t<div class='bloomberg-video__wrapper bloomberg-video__wrapper--core'>\n\n<a\n\tclass=\"bloomberg-video__link\"\n\thref=\"https:\/\/www.youtube.com\/watch?v=iUE0zvV7qQI\"\n\ttarget=\"_blank\"\n\trel=\"noopener\"\n\ttitle=\"\"\n\tdata-video-id=\"iUE0zvV7qQI\"\n\tdata-video-title=\"Bloomberg Cornell Tech Series (TEASER): Ganesh Srivats, CEO of Moda Operandi\"\n\tdata-orientation=\"Horizontal\"\n\tdata-modestbranding=\"0\"\n\tdata-controls=\"1\"\n\tdata-is-playlist=\"0\"\n\tdata-playlist-starting-video=\"\"\n\tdata-start-time=\"0\"\n\taria-label=\"Play Video\"\n><\/a>\n\t<\/div>\n<\/div>\n<div class='bb-wysiwyg'>\n    \n    <p>Retailers understandably buy into fashion pieces they believe will sell, which means the \u2018riskier\u2019 pieces \u2013 often representing a designer\u2019s best work \u2013 are never presented to the consumer. <strong>\u201c<\/strong>In a sense, this skews most of the fashion industry\u2019s investments into things that are safer and broadly more likely for them to see sales in. In that process, the people that are most disenfranchised are the consumer whose choices and tastes are circumscribed, and the creator, the designer who probably put a lot of love and passion into creating this collection. Much of it will never see the light of day,\u201d noted Srivats.<\/p>\n<p>Moda Operandi enables consumers and designers to interact with each other, empowering creativity while enabling choice. Online platforms that allow consumers to buy whatever they see provide a sense of instant gratification. When their inventory is based on consumers\u2019 choices, consumers are the ones dictating the trends.<\/p>\n\n<\/div>\n<div class='bb-wysiwyg'>\n    \n    <p><strong>Dissecting Consumption<\/strong><\/p>\n<p>Discovery (or shopping without intent), transaction, and fulfillment are the three stages of consumption. In the fashion industry, there are inevitable gaps between them. Over decades, the industry chose what they wanted customers to experience. Today, with social media platforms like Instagram, consumers have more awareness of available fashions, and that awareness often inspires consumption. Moda Operandi\u2019s goal is to encourage fashion discovery, while closing the gap between discovery and when something is available for purchase.<\/p>\n<p>How content is presented matters, as does how this information is bridged with the customer experience. Moda Operandi focuses on discovery without stifling the consumer by limiting choice. Discovery on the website happens through personalized content curated; browsing; or relying on the platform\u2019s influencers, like \u2018<a href=\"https:\/\/www.modaoperandi.com\/editorial\/lauren-santo-domingo\" target=\"_blank\" rel=\"noopener noreferrer\">Lauren\u2019s Closet<\/a>,\u2019 which is curated by Moda Operandi\u2019s founder, Lauren Santo Domingo.<\/p>\n<p>\u201c[Consumers] want to do different things at different times and that keeps it challenging, because you can&#8217;t pigeonhole them into something,\u201d explained Srivats. \u201cWe look at all forms of discovery and how to enable choice making, and we embrace all of them.\u201d<\/p>\n<p>When it comes to fulfillment, consumers expect the same level of service across every product they experience. If someone can order a meal from the best restaurant and have it delivered to their home within 60 minutes, they also expect fashion retailers to provide a similar service. Retailers can no longer simply compete solely on price and service when people take convenience for granted. Moda Operandi differentiates itself and its products by providing its customers with choice.<\/p>\n\n<\/div>\n<div class='bb-wysiwyg'>\n    \n    <p><strong>Using Data to Meet Customer Expectations<\/strong><\/p>\n<p>Moda Operandi competes on service, price, how people shop, and what they\u2019re buying. Along the way, it captures a huge amount of customer data. Because Moda Operandi sells next season\u2019s complete collections, its data shows what trends customers will most likely want in six months\u2019 time. As a result, its discovery-oriented customers &#8212; who want to purchase next season&#8217;s trends now &#8212; serve as early adopters and prognosticators of future fashion trends.<\/p>\n<p>\u201cWe saw data that the items we end up selling in <a href=\"https:\/\/www.modaoperandi.com\/shop\/best-of-trunkshow\" target=\"_blank\" rel=\"noopener noreferrer\">Trunkshows<\/a> &#8212; and selling well &#8212; have huge correlations to what items we will end up selling in our, what we call, boutique business,\u201d said Srivats. \u201cThe metadata we collect on all the customer purchases is a strong indicator of future fashion trends \u2013 not only do we know the individual items that are going to be successful or certain designers that are going to have a huge season, but we can also somewhat tell the colors, fabrics, silhouettes, and patterns that are going to be big trends in the future &#8212; six months from now.\u201d<\/p>\n<p>This data also enables the company to make smarter, more sustainable, inventory decisions, in addition to helping designers produce more salable items, while being more competitive.<\/p>\n<p>\u201cThere&#8217;s a huge amount of institutional inertia in the existing industry about how things ought to be done and will be done \u2013 that&#8217;s not for us to speculate on \u2013 and people would have the adoption that they will take,\u201d said Srivats. \u201cOver time, we will figure out the economics of the value that we&#8217;re creating, and how do we actually derive that economic value between us and the designer of the brand.\u201d<\/p>\n<p><strong>Geographic Expansion<\/strong><\/p>\n<p>China has the largest luxury market in the world and is expected to comprise 50% of global spending by the next decade. While luxury fashion has been able to capture part of that market, e-commerce and tech companies in fashion have yet to gain a major foothold in China. Therein lies a huge opportunity for Moda Operandi.<\/p>\n<p>\u201cWe think our proposition is very unique for China, because that consumer first and foremost loves choice, access, exclusivity, and the kind of values that we represent within fashion &#8212; they want to have access to the best and the most exciting,\u201d said Srivats.<\/p>\n<p>Young Chinese consumers tend to buy the most extreme, innovative, and forward-thinking fashion \u2013 the Chinese consumer is more daring \u2013 and along with expanding its customer base by bringing Moda Operandi\u2019s designers to China, there\u2019s also the opportunity to bring Chinese designers onto its platform.<\/p>\n<p>Moda plans to build its product from the ground up and let that consumer dictate how they want to experience the platform. Also, by establishing an office in Shanghai, the company will be even more in tune with the Chinese consumer.<\/p>\n<p>\u201cWe\u2019re talking a fully-dedicated product, engineering, marketing, and operations team that will &#8212; from the ground up &#8212; build a new Moda for the Chinese consumer,\u201d said Srivats. \u201cIf that takes longer, that&#8217;s fine, but in the long-run, we think we&#8217;ll be more resilient and possibly avoid some of the pitfalls that we have seen some of our competitors at other American companies face.\u201d<\/p>\n\n<\/div>\n<div class='bb-wysiwyg'>\n    \n    <p><em>You can watch\u00a0the entire discussion below:<\/em><\/p>\n\n<\/div>\n<style>#bloomberg-video-6a021e44a1094 .bloomberg-video__wrapper { background-image: url('https:\/\/i.ytimg.com\/vi\/P75q8w43SOc\/hqdefault.jpg'); }<\/style>\n<div class='bloomberg-video' data-aspect-ratio='16:9' data-service='youtube-video' id='bloomberg-video-6a021e44a1094'>\n\t<div class='bloomberg-video__wrapper bloomberg-video__wrapper--core'>\n\n<a\n\tclass=\"bloomberg-video__link\"\n\thref=\"https:\/\/www.youtube.com\/watch?v=P75q8w43SOc\"\n\ttarget=\"_blank\"\n\trel=\"noopener\"\n\ttitle=\"\"\n\tdata-video-id=\"P75q8w43SOc\"\n\tdata-video-title=\"Bloomberg Cornell Tech Series: Ganesh Srivats, CEO of Moda Operandi\"\n\tdata-orientation=\"Horizontal\"\n\tdata-modestbranding=\"0\"\n\tdata-controls=\"1\"\n\tdata-is-playlist=\"0\"\n\tdata-playlist-starting-video=\"\"\n\tdata-start-time=\"0\"\n\taria-label=\"Play Video\"\n><\/a>\n\t<\/div>\n<\/div>\n\n<\/div>\n\n\n\t\t\n\t<\/div>\n<\/div>\n\n","protected":false},"excerpt":{"rendered":"<p>A Cornell Tech @ Bloomberg discussion about the use of data and AI to bypass fashion\u2019s traditional gatekeepers<\/p>\n","protected":false},"author":184,"featured_media":19158,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1466],"tags":[1470,1418,1695,1471,1694],"class_list":["post-20730","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tech-at-bloomberg","tag-cornell-tech","tag-data","tag-forecasting","tag-general","tag-trends"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v19.11 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Moda Operandi\u2019s Latest Trend: Using Data to Disrupt Designer Fashion | Bloomberg LP<\/title>\n<meta name=\"description\" content=\"A Cornell Tech @ Bloomberg conversation with Ganesh Srivats, CEO of Moda Operandi, about using data and AI to bypass fashion\u2019s traditional gatekeepers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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