Why Did Westpac Choose Surface Over iPad?

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Nov. 18 (Bloomberg) -- Westpac Chief Information Officer Richard Holmes discusses Microsoft's Surface tablet's role in banking with Cory Johnson on Bloomberg Television's "Bloomberg West." (Source: Bloomberg)

This is the early edition of "bloomberg west." you can also catch us at 6:00 on the east coast.

Many industries are facing a change in technology.

More customers use mobile devices for banking needs.

Firms like australia's westpac are turning to issues like mobility and the cloud.

Richard holmes joins us from new york.

You guys are using the service?

That is correct.

Our customers life is what we are talking about.

They transact when they are on the road.

We are excited to roll out the microsoft service devices.

They will enable mobility.

We can interact where customers want to interact.

Why the surface?

You get to leverage the large investment you of already made in microsoft.

All of our staff knows how to use -- it is something they have become accustomed to.

When you look at these things and make decisions, i have to imagine internally it is a more difficult thing.

On some level, your consent ours -- consumers will use it.

Take me into the nuts and bolts of what used to make the decision.

Two separate strategies.

One is consumer driven and one is internally driven.

For consumers, we will point to whatever device they choose to use.

We will drop our android apps or drop our apple apps and microsoft apps.

Internally, even the large investment we had in microsoft, it was a no-brainer.

We are also using the new helix devices.

Like i said earlier, it is about leveraging that investment.

It is really easy for them to use.

Is part of the investment leveraging your existing microsoft infrastructure?

Whether exchange or office or windows?

Is that one of the reasons you stick with a surface rather than going out with an ipad?

That is absolutely it.

We have exchange and all of the collaborations.

All the way back through to the device management that the guys internally used to manage all of the devices.

The whole stack is the microsoft stack.

What about phones?

Phones?

Internally, we have more -- we have a own device policy.

We use a microsoft phone.

We will start to see that our applications will start to deploy to the surface.

The collaboration and facts -- across the devices as well.

I used a surface for a while and it was foreign to me.

I love having the microsoft office documents, in particular.

Is that one of the things that is a big draw for you?

I wonder if that is for a bank in important deal.

It is important.

We go out to see clients and capture a lot of information.

Ultimately, to get that information and get it into our tool is to get it into word documents.

We get it sent off.

What would you like to see from a surface that you do not see now?

Down in australia, we are still waiting for three g. i think that that will be fantastic when that comes.

The recent surface 2 release has given us doubled battery life.

We look forward to using those as well.

Those are the key things for us.

Lightness, mobility, and three g and four g. richard holmes, all the way from the land down under.

Tank you very much.

How did the online survey companies get the new york giants and the hearst corporation to use their new enterprise product?

We will ask the goldberg next on "bloomberg west." ?

This text has been automatically generated. It may not be 100% accurate.

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