Top Reasons GCs Fire Law Firms

Oct. 22 (Bloomberg) -- Lisa Hart Shepherd, chief executive officer of legal market research firm Acritas, discusses primary reasons why general counsels fire their law firms. Shepherd, speaking with Spencer Mazyck in a Bloomberg Law video, also talks about ways law firms can retain business and other results of Acritas' 2012 Sharplegal Global survey of a couple thousand general counsel in 45 countries.