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11. Prove Yourself

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11. Prove Yourself

People often like holding a title more than the work required to keep it. Your résumé and rhetoric may sparkle, but they'll only win respect for so long. So start by learning what your people do: the constituencies, responsibilities, systems, and schedules that drive their day. Don't hide in your office; jump into the trenches and get your hands dirty. Show you can step in and do their job if need be. Similarly, notch some early victories to prove you can get things done. Bottom line: Establish your credibility. Without it, you're another dead-weight boss, the one employees know will just confuse everything.