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photo illustration by Laurel Daunis-Allen
Find the courage to speak truth to power, if you have a genuine concern. Invite the truth from others, so that you can put your best efforts forward to fix what needs fixing. Allow for experimentation, mistakes, dead ends. Fully disclose what's not working, and fling open the doors for suggestions and ideas. Get at least one blog up and running that actively solicits and acts on complaints, successes, and suggestions from employees, customers, and management. Make it clear that you are on a quest for genuinely new conclusions, so that any changes you commit to come from your best thinking.