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Favorite Twitter user to follow: Jeremiah Owyang (http://twitter.com/jowyang), senior analyst at Forrester Research (FORR)
How Twitter helps him run Mzinga: "I believe in the idea of community, and I think Twitter embodies the type of conversation and transparency that the industry is all about. By using Twitter, I can keep up with the fast-paced nature of the social media space, connect with employees and clients, and hopefully demonstrate successfully that there's a human side to leadership."
Recent tweet: "Procter & Gamble: 50% of what theyre developing is coming from OUTSIDE sources. Companies need to get their head in the game and crowdsource"