s flight operations centers at all servicing airports for on-site administration of their flights. Its general dispatch offices are responsible for monitoring conditions of the company’s route network, administering its flight plans, collecting and monitoring navigation data and analyzing and monitoring airport conditions. Ground Services The company makes arrangements with airport authorities, other airlines or ground services companies for all ground facilities, including runway, ramp, terminal and support services buildings, at each airport that it serves. At Guangzhou Baiyun Airport, the company operates its own passenger check-in, cargo, mail and baggage handling, aircraft maintenance and cleaning services. The company also provides such services to its customer airlines that operate in Guangzhou Baiyun Airport. Ground services at the airports, such as those in Shenzhen, Changsha, Wuhan, Zhengzhou, Haikou, Zhuhai, Xiamen, Guilin, Jieyang, Guiyang, Shenyang, Harbin, Dalian, Changchun, Sanya, Nanning, Chongqing, Shanghai Hongqiao, Shanghai Pudong and Urumqi, are operated directly by the company. Ground services at the airport in Beijing have been primarily provided by Beijing China Southern Airlines Ground Services Co., Ltd, a wholly-own subsidiary of the company. Ground services at other airports in China are provided to the company by local airport authorities or local airlines pursuant to various service agreements. Ground services and other services at airports outside China are provided to the company by foreign services providers pursuant to various service agreements with such parties. Air Catering The company owns a 55% equity interest in Guangzhou Nanland Air Catering Company Limited (Nanland). Nanland provides in-flight meals, snacks, drinks and related services for all of the company’s flights originating in Guangzhou and all other flights departing from Guangzhou Baiyun Airport. The company contracts with various air catering suppliers with respect to in-flight catering services for flights originating from other airports, generally on an annual basis and otherwise on terms that are customary in the industry. Cargo and Mail A portion of the air cargo and mail services are combined with passenger flights services. In 2015, the company had 2 Boeing 747 freighters and 12 Boeing 777 freighters, mainly servicing 16 international cargo routes, including Guangzhou–Chongqing–Amsterdam–Guangzhou, Guangzhou–Amsterdam–Guangzhou, Guangzhou–London-Frankfurt-Guangzhou, Guangzhou-Frankfurt-Guangzhou, Guangzhou-Paris-Vienna-Guangzhou, Guangzhou-Anchorage-LosAngeles-Guangzhou, Guangzhou-Anchorage-Chicago-Tianjin-Guangzhou, Guangzhou-HoChiMinh-Hanoi-Guangzhou, ShanghaiPudong–Amsterdam–Vienna-ShanghaiPudong, ShanghaiPudong-Amsterdam-Chongqing-ShanghaiPudong, ShanghaiPudong-Amesterdam-ShanghaiPudong, ShanghaiPudong–Frankfurt–ShanghaiPudong, ShanghaiPudong–Anchorage–Chicago–ShanghaiPudong, ShanghaiPudong–LosAngeles–Vancouver–ShanghaiPudong, ShanghaiPudong–LosAngeles–Tianjin–ShanghaiPudong, and ShanghaiPudong–LosAngeles–ShanghaiPudong. The company conducts its cargo business primarily through its cargo hubs in Guangzhou and Shanghai. Sales, Reservations and Marketing Passenger Ticket Sales and Reservations The company’s ticket sales and reservations are conducted by or through independent sales agents and the company’s own network of sales offices, as well as the CAAC’s sales offices and China Southern Air Holding Company’s (CSAHC’s) affiliates. The company has sales offices in Guangzhou and its other route bases. In addition, it maintains regional sales offices in other cities in China, including Beijing and Shanghai. The company maintains international sales offices in Almaty, Amsterdam, Ashkhabad, Auckland, Baku, Bangkok, Bishkek, Brisbane, Busan, Chicago, Christchurch, Daegu, Daejeon, Delhi, Dhaka, Dubai (Sharjah), Dushanbe, Frankfurt, Fukuoka, Hanoi, Hiroshima, Ho Chi Minh City, Irkutsk, Islamabad, Istanbul, Jakarta, Jeddah, Kathmandu, Khabarovsk, Khudzhand, Kitakyushu, Kuala Lumpur, London, Los Angeles, Manila, Melbourne, Moscow, Nagoga, New York, Niigata, Novosibirsk, Nairobi, Oakland,
china southern air-spons adr
278 Ji Chang Road
Phone: 86 20 8612 4462
Fax: 86 20 8665 9040www.csair.com
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