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Last €4.65 EUR
Change Today +0.003 / 0.06%
Volume 351.0
YC5 On Other Exchanges
As of 12:32 PM 11/30/15 All times are local (Market data is delayed by at least 15 minutes).
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Company Description

Contact Info

401 Merritt 7

Norwalk, CT 06851

United States

Phone: 203-614-5600


Frontier Communications Corporation, a communications company, provides services rural areas, and small and medium-sized towns and cities in the United States. The company offers voice, data, and video services and products on a standalone basis and as bundled or packaged solutions. Communications Services As of December 31, 2014, the company is the Incumbent Local Exchange Carrier (ILEC), with 3.5 million customers and 2.4 million broadband subscribers. The company operates as an ILEC in 28 states. The company conducts business with both residential and business customers, and provides the ‘last mile’ of communications services to customers in these markets. As of December 31, 2014, the company had 2,373,900 broadband subscribers and 586,600 video subscribers. The company offers a portfolio of communications services for residential and business customers in each of its markets. Its product portfolio includes voice services, Internet access, broadband-enabled services and video services. The company offers these services both on a standalone basis and as bundled packages that are purposely designed to simplify customer purchasing decisions and to provide the customer with premium value. Data and Internet services: The company offers a range of broadband services to its residential, commercial and carrier customers. Residential services include fiber-to-the-home and fiber-to-the-node broadband, video and Voice over Internet Protocol (VoIP) products, as well as traditional copper-based broadband products. Commercial services include Ethernet, Dedicated Internet, Multiprotocol Label Switching (MPLS), Time Division Multiplexing (TDM) data transport services and optical transport services. Such services are offered on a contract basis and the service is billed on a fixed monthly recurring charge basis. The company also offers its Frontier Secure suite of products aimed at managing the digital experience for its customers and designed to provide value and simplicity to meet customers’ ever-changing needs. Frontier Secure offers products and services to protect key aspects of digital life, including computer security, cloud backup and sharing, identity protection, equipment insurance and 24/7 premium U.S.-based technical support. These products and services are sold nationwide directly to consumers and small businesses, and wholesale through strategic partnerships under either a private brand or the Frontier Secure brand. The company also provides premium technical support and customer service to other companies on a contract basis. The company offers wireless broadband services (using unlicensed WiFi spectrum) in select markets utilizing networks that the company owns or operate. Voice services: The company provides basic wireline services to residential and business customers in its service areas. The company also provides data based VoIP services and enhanced services to its customers by offering unified messaging services, including call forwarding, conference calling, caller identification, voicemail and call waiting, all of which are capable of being managed via an Internet Portal. The company’s long distance services are billed either as unlimited/fixed number of minutes in advance or on a per minute-of-use basis. The company also offers packages of communications services. These packages permit customers to bundle their voice service with their choice of video and Internet services, and other product offerings. Access services: The company’s switched access services allow other carriers to use its facilities to originate and terminate their local and long distance voice traffic. These services are offered on a month-to-month basis and the service is billed primarily on a minutes-of-use basis. Video services: The company offers FiOS video services on a limited basis in the states of Indiana, Oregon and Washington pursuant to franchises, permits and similar authorizations issued by local franchising authorities. The company offers Frontier TV powered by U-verse to its customers in Connecticut. The company offers satellite TV video service to its customers under an agency relationship with DISH in all of its markets. Customer Premise Equipment: The company offers its small, medium and enterprise business customers a range of third-party communications equipment modified to their specific business needs by partnering with Mitel, Cisco, Avaya and other equipment manufacturers. Strategy The main elements of the company’s strategy are as follows: lead with broadband; drive revenue performance; keep the company’s customers; invest in its network; improve productivity and operational efficiency; and evaluate strategic initiatives. Regulations Some of the company’s operations are subject to regulation by the Federal Communications Commission and various state regulatory agencies, often called public service or utility commissions. Under the Telecommunications Act of 1996, state regulatory commissions have jurisdiction to arbitrate and review interconnection disputes and agreements between incumbent telephone companies, such as the company, and competitive local exchange carriers, in accordance with rules set by the Federal Communications Commission. History The company was founded in 1927. It was incorporated in the state of Delaware in 1935. The company was formerly known as Citizens Communications Company and changed its name to Frontier Communications Corporation in 2008.


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