Westpac Banking Corporation provides a range of financial products and services in Australia, New Zealand, and internationally. The company’s financial services include lending, deposit taking, payments services, investment portfolio management and advice, superannuation and funds management, insurance services, leasing finance, general finance and foreign exchange services. Divisions The company’s operations comprise five primary customer-facing business divisions operating under multiple brands serving around 13 million customers. Australian Financial Services (AFS) Westpac Retail & Business Banking (Westpac RBB) is responsible for sales and service to consumer, small-to-medium enterprise (SME), commercial and agribusiness customers (with turnover of up to $100 million) in Australia under the Westpac brand. Activities are conducted through Westpac RBB’s network of branches, third party distributors, call centres, automatic teller machines (ATMs), EFTPOS terminals, Internet and mobile banking services, business banking centres and specialised consumer and business relationship managers. St.George Banking Group (St.George) is responsible for sales and service to consumer, SME and corporate customers in Australia under the St.George, BankSA, Bank of Melbourne and RAMS brands. RAMS is a financial services group specialising in mortgages and online deposits. Activities are conducted through St.George’s network of branches, third-party distributors, call centres, ATMs, EFTPOS terminals, Internet and mobile banking services, business banking centres and specialised consumer and business relationship managers. BT Financial Group (BTFG) is Westpac’s Australian wealth division. BTFG’s funds management operations include the manufacturing and distribution of investment, superannuation and retirement products, investment platforms, including BT Wrap and Asgard, private banking, financial planning, equity capability and broking. BTFG’s insurance solutions cover the manufacturing and distribution of life, general and lenders mortgage insurance. BTFG’s brands include Advance Asset Management, Ascalon, Asgard, BT, BT Select, Licensee Select, Securitor and the Advice, Private Banking and Insurance operations of Bank of Melbourne, BankSA, St.George and Westpac. In 2015, Westpac announced the partial sale of its interest in BT Investment Management. Westpac Institutional Bank (WIB) delivers a range of financial services to commercial, corporate, institutional and government customers with connections to Australia and New Zealand; this includes a customer base in Asia. WIB operates through industry relationship and specialist product teams, with knowledge in transactional banking, financial and debt capital markets, specialised capital, and alternative investment solutions. Customers are supported through branches and subsidiaries located in Australia, New Zealand, Asia, the United States and the United Kingdom. Westpac New Zealand is responsible for the sales and service of banking, wealth and insurance products for consumers, business and institutional customers in New Zealand. Westpac conducts its New Zealand banking business through two banks in New Zealand, such as Westpac New Zealand Limited, which is incorporated in New Zealand; and Westpac Banking Corporation (NZ Division), a branch of Westpac, which is incorporated in Australia. The division operates through a network of branches and ATMs across both the North and South Islands. Business and institutional customers are also served through relationship and specialist product teams. Banking products are provided under the Westpac and WIB brands while insurance and wealth products are provided under Westpac Life and BT brands respectively. Other divisions in the company include Westpac Pacific; customer and business services; group technology; treasury; and core support. Westpac Pacific, which provides banking services for retail and business customers in three Pacific Island Nations. Branches, ATMs, telephone banking and Internet banking channels are used to deliver business activities in Fiji, Papua New Guinea and Vanuatu. In 2015, Westpac
westpac banking corp
(WBC:Australian Stock Exchange Ltd)
275 Kent Street
Sydney, NSW 2000
Phone: 61 2 9374 7113
Fax: 61 2 8253 4128www.westpac.com.au
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