WageWorks, Inc. provides consumer-directed benefits programs (CDBs) to employees to save money on taxes in the United States. The company administers CDBs, including pre –tax spending accounts, such as health and dependent care Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and Health Reimbursement Arrangements (HRAs), as well as commuter benefit services, including transit and parking programs, wellness programs and other employee spending account benefits, in the United States. Services Flexible Spending Accounts Healthcare The company offers flexible spending accounts, which are employer-sponsored CDBs that enable employees to set aside pre-tax dollars to pay for eligible healthcare expenses that are not covered by insurance, such as co-pays, deductibles and over-the-counter medical products, as well as vision expenses, orthodontia, medical devices and autism treatments. Dependent Care The company also offers FSA programs for dependent care plans. These plans allow employees to set aside pre-tax dollars to pay for eligible dependent care expenses, which include child care or day care expenses and also include expenses incurred from adult and elder care. Health Reimbursement Arrangements The company offers employer-funded heath reimbursement arrangements. Under HRAs, employers provide their employees with a specified amount of reimbursement funds that are available to help employees defray their out-of-pocket healthcare expenses, such as deductibles, co-insurance and co-payments. Health Savings Accounts The company also administers health savings accounts for employers that allow employee participants to invest funds to be used for qualified healthcare expenses at any time without federal tax liability or penalty. Such funds are also exempt from payroll taxes for employers. Both employees and employers can make contributions to an HSA. HSA funds are held by a custodian, accumulate year-to-year if not spent and are portable if a participant leaves his employer. Commuter Programs The company also offers qualified transportation fringe benefits. The federal tax code permits employers to provide the following commuter benefits to employees on a tax-free basis: qualified parking; transit passes; transportation in a commuter highway vehicle, or vanpooling, if such transportation is in connection with travel between the employee’s residence and place of employment; and qualified bicycle commuting reimbursement. The company offers five variations of pre-tax commuter benefit programs: Commuter Order Model (COM), Commuter Account Model (CAM), Commuter Express, TransitChek Premium and TransitChek Basic. Consolidated Omnibus Budget Reconciliation Act (COBRA) The company offers Consolidated Omnibus Budget Reconciliation Act continuation services to employer clients to meet the employer’s obligation to make available continuation of coverage for participants who are no longer eligible for the employer’s COBRA covered benefits which includes medical, dental, vision, HRAs and certain healthcare FSAs. As part of its COBRA program, the company offers a direct billing service where former employee participants pay for coverage they elect to continue. The company handles the accounting and customer service for these separated employees, as well as interfacing with the carrier regarding the employees’ eligibility. As of January 31, 2014, the company provided COBRA services to approximately 1,300 employer clients. As of January 31, 2014, the company had approximately 29,000 employer clients across a range of industries with approximately 3.2 million participating employees in all 50 states. Operations Operation Support Services The company provides operational support services to its clients, including customer support center servicing and claims processing. The company’s customer support center servicing team is responsible for handling all incoming calls from its employee participants. The company also has an executive escalations team that is trained to respond to any significant service issues that arise. The company’s customer support center team serviced approximate
wageworks inc (WAGE:New York)
1100 Park Place
San Mateo, CA 94403
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