t support plus a suite of retirement readiness products, tools and services in order to better prepare plan participants for retirement. Government Market: The company provides both full service and recordkeeping only offerings to small and large governmental entities (state and local government). For large governmental sponsors, it offers recordkeeping services that meet even the most complex needs of each client. The company also offers a range of proprietary, non-proprietary and stable value investments. Products for Institutional Retirement Plans are distributed nationally through multiple unaffiliated channels or through affiliated distribution, including direct sales teams. The company offers localized support to these groups and their clients during and after the sales process, a selection of investment options and flexibility of choice and top-tier fiduciary solutions to help their clients meet or exceed plan guidelines and responsibilities. Unaffiliated Distribution Independent Representatives: The company works with sales agents who primarily sell fixed annuity products from multiple vendors in the education market. Independent Producers: Wirehouse and independent producers are the primary distributors of the company’s small-mid corporate market products, but they also distribute products to the education, healthcare and government markets. Third-Party Administrators (TPAs): The company has long-standing relationships with TPAs who are selling and/or service partners for its small-mid corporate markets business, working with various vendors. Affiliated Distribution Affiliated Representatives: Voya Financial Advisors is the company’s retail broker-dealer. As of December 31, 2015, the company had approximately 2,100 affiliated representatives. These representatives support sales of products for the Retirement segment, as well as other segments, with a subset that are primarily focused on driving sales in education, healthcare and government market plans (full service) through increasing enrollments for existing plans, educating existing participants and selling new plans. Direct Sold by Field Force: While the company typically relies on third-party distribution partners for the majority of sales for its Institutional Retirement Plans business, certain members of the company’s wholesale team also interact directly with plan sponsors primarily in the education, healthcare and government markets. Direct Sold by Dedicated Voya Sales Teams: The company has sales teams that work directly with large plan corporate market, stable value and pension risk transfer clients. Competition The company’s competitors include AXA; VALIC; TIAA-CREF; Fidelity; Empower; ICMA; AON Hewitt; Prudential; MetLife; and Principal Financial. Retail Wealth Management Products and Services The company’s Retail Wealth Management business offers products, along with holistic advice and guidance delivered through affiliated brokers and by online capabilities. Its investment solutions include various mutual fund custodial individual retirement account products and managed accounts and advisory programs, and brokerage accounts. The primary focus of the company’s Retirement segment is to serve approximately 4.5 million defined contribution plan participants. The company also seeks to capitalize on its access to these individuals through its Institutional Retirement Plans business by developing long-term relationships and providing individual retail solutions. Markets and Advisory Services Retail Wealth Management advisory services and product solutions are primarily sold through the company’s affiliated distribution group of approximately 2,100 representatives, as well as online via its Websites. The affiliated representatives help provide cohesiveness between the company’s Institutional Retirement Plans and Retail Wealth Management businesses and they are grouped into two primary categories: affiliated field-based representatives and home office phone-based representatives. Affiliated field-based representatives are registered sales and investment advisory representatives in the company’s retail br
voya financial inc
(VOYA:New York Consolidated)
230 Park Avenue
New York, NY 10169
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