Vodafone Group Public Limited Company operates as a telecommunications company worldwide. The company provides a range of services, including voice, messaging, data, and fixed broadband. The company has mobile operations in 27 countries and partners with mobile networks in 48 countries. It has 434 million mobile customers worldwide. The company provides fixed broadband services in 17 markets and 9 million customers use the company for their fixed broadband needs. The company’s business is split across two geographic regions, such as Europe; and Africa, the Middle East, and the Asia Pacific, which includes its emerging markets. Operations Consumer Emerging Markets The company’s primary emerging markets are India, South Africa, Turkey, Egypt, Ghana, Kenya, Qatar, Tanzania, and various other southern African countries. Its Vodafone money transfer service (M-Pesa) enables people who have a standard mobile phone, but with limited or no access to a bank account, to send and receive money person to person, top-up airtime, make bill payments, and in conjunction with the Commercial Bank of Africa to save and also receive short-term loans. The company has approximately 17 million active M-Pesa customers. Enterprise The company is focused on providing a range of mobile, fixed, hosting, cloud, and other business services. Mobile and Unified Communications: The company provides unified communications services. The acquisitions of Cable & Wireless Worldwide plc (CWW) and TelstraClear Limited, combined with its existing fixed assets, enabled the company to accelerate growth of its fixed and converged services. Vodafone One Net, the company’s primary converged offer, which combines fixed and mobile services, is available to businesses of various sizes, from both small and medium up to global multinational companies and is live in 10 markets. Vodafone Global Enterprise (VGE): VGE delivers total communications services to various multinational companies. The company serves approximately 1,700 companies and provides services in approximately 100 countries. VGE simplifies operations for its customers by providing them with a single account and service team, a single multi-country contract, single pricing structures, and a single portfolio of products and services. These are underpinned by the company’s integrated fixed and mobile network, cloud-based hosting platforms, machine-to-machine (M2M) capability, and other business services. Carrier Services: The company’s Carrier Services division manages the commercial relationships with other operators to support, in particular, international voice and data services. The company is an international voice carrier worldwide carrying 50 billion international voice minutes annually. It is an investor in submarine cables that reach approximately 100 countries. The company offers a portfolio of carrier voice and data products and works with approximately 1,000 communication service providers worldwide. M2M: M2M technology connects ‘things’ to the Internet, transforming them into intelligent devices that exchange real time information – in effect enabling machines to talk. The company’s M2M business serves customers across various market sectors, with specific focus on the key growth sectors of automotive, smart metering, and consumer electronic products. Cloud and Hosting: Bringing together mobile, fixed, cloud, and hosting services, the company helps organizations move their data and applications to the cloud, transforming the way they do business. With the integration of its CWW operations, the company’s Cloud and Hosting Services business serves approximately 1,200 public sector and enterprise customers in multiple regions. Its 14 data centers in the U.K., Ireland, and South Africa are complemented by a partner network of data centre facilities that allow the company to serve multinational customers worldwide. The company’s services include co-location, managed hosting, private and public cloud services, messaging, and software-as-a-service applications. Customers Majority of the company’s mobile customers are individuals and the rest are enterprise customers ranging from large multinationals, to small and medium sized businesses, down to the owner of the local corner shop. Distribution The company reaches its customers through approximately 14,500 branded stores, including franchises, a network of distribution partners, and third party retailers. Strategy The company’s strategy and investment is focused on three high-growth product areas, such as unified communications, cloud and hosting, and M2M; and three market segments, such as small and medium-sized enterprises, large and multinational corporates, and carriers. Significant Events In June 2014, NTT DOCOMO, INC. and Vodafone Group Plc announced an expansion of their existing partner market agreement to address the delivery of M2M services to the global enterprise sector. In June 2014, Cyan announced that it has signed a teaming agreement with Vodafone's M2M (Machine-to-Machine) team to create joint propositions, develop opportunities and submit proposals to customers to enable either party to address the smart metering market in India. In September 2014, Vodafone announced a partnership with Dresden University of Technology to research and develop 5G technology. Vodafone has started opening some of the 140 Phones 4u stores it bought when the retailer went into receivership in September 2014. Spark New Zealand announced that the three telecommunications companies planning to build a new submarine cable between New Zealand and Australia have confirmed their investment and a commencement of the project in early 2015. In December 2014, Spark New Zealand, Vodafone and Telstra has confirmed they are planning to build a new 2,300km submarine cable between New Zealand and Australia. History Vodafone Group Public Limited Company was founded in 1984. The company was incorporated under English law in 1984.
vodafone group plc (VOD:London)
Newbury, RG14 2FN
Phone: 44 163 533251
Fax: 44 1635 238080www.vodafone.com
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