TELUS Corporation, a telecommunications company, provides a range of telecommunications services and products, including wireless and wireline voice and data in Canada. The company’s data services include Internet protocol (IP); television; hosting, managed information technology, security and cloud-based services; healthcare solutions; and business process outsourcing. Strategy The key elements of the company’s strategy focusing relentlessly on growth markets of data, IP and wireless; providing integrated solutions that differentiate TELUS from its competitors; building national capabilities across data, IP, voice and wireless; partnering, acquiring and divesting to accelerate the implementation of TELUS’ strategy and focus TELUS’ resources on core business; going to market as one team under a common brand, executing a single strategy; and investing in internal capabilities to build a high-performance culture and efficient operation. Health Solutions Provider Solutions: The company’s provider solutions include electronic medical records (EMR) for physicians and pharmacy management solutions for pharmacists, as well as a series of patient engagement solutions that drive collaboration between patients, pharmacists and physicians (Pharma Space, a medication portal for consumers). The company reaches approximately 15,000 physicians as an EMR provider. In 2015, TELUS launched its EMR mobile application which allows physicians to access patient medical profiles, document patient visits by taking photos and uploading them and schedule appointments while on the go. The company also provides pharmacy management solutions in the country servicing approximately 2,800 pharmacies. TELUS’ Pharma Space platform enables patients to access their drug profiles and allows them to perform online refills via the Web or mobile devices. Health Benefits and Payment Solutions: The health benefits and payment solutions include health claims management solutions for public and private insurers that transport, process and adjudicate claims directly at the point-of-service. The company processed approximately 500 million health claim transactions in 2015. Health Enterprise Solutions: The company’s health enterprise solutions support health authorities, hospitals and government with solutions, such as electronic health records, personal health records, eScheduling, eReferral and home health monitoring. Its home health monitoring and personal health records solutions are active in five key provinces in Canada. In 2015, TELUS continued to increase the reach of its health enterprise solutions, which are being used by approximately 92,000 healthcare professionals across Canada. The company offers Your Choice plans based on its customers’ feedback and added new options to provide enhanced flexibility for voice and data usage. Your Choice plans maintain the option of sharing data with up to four additional devices. It offers two new solutions aimed at leveraging cloud-based technology to enable Canadian businesses to deploy a range of unified communication and collaboration tools. Its Cloud Collaboration services include voice mail, integrated messaging, and voice and video-conferencing. The company’s Cloud Contact Centre, a contact centre for customer service calls for marketers, salespeople and customer service representatives, is an enterprise-grade solution that can support up to various agents and allows those agents to connect from the office, home or almost any remote location. In 2015, the company announced the expansion of its cloud portfolio with the offer of a suite of managed infrastructure as a service (IaaS) solutions that include public, private and hybrid cloud options. This expansion of the company’s cloud portfolio, paired with its Internet data centres (IDCs) and expertise in managed services, allows it to meet the storage demands of Canadian businesses that are being driven by mobile, social, Internet of Things (IoT) and big data applications, as well as their IT security concerns. The company offers TELUS IoT Marketplace, an online space offering a suite of IoT solutions for Canadian businesses. The IoT refers t
telus corp (TU:New York Consolidated)
8 - 555 Robson Street
Vancouver, BC V6B 3K9
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