Telefónica, S.A. provides mobile and fixed communication services worldwide. Services and Products Mobile Business The company offers various mobile and related services and products to personal and business customers. The company’s principal services and products are as follows: Mobile Voice Services: The company’s principal service in all of its markets is mobile voice telephony. Value Added Services: Customers in most of the markets have access to a range of improved mobile calling features, including voice mail, call hold, call waiting, call forwarding and three-way calling. Mobile Data and Internet Services: Data services offered include short messaging services (SMS) and multimedia messaging services, which allow customers to send messages with images, photographs, sound recordings and video recordings. Customers might also receive selected information, such as news, sports scores and stock quotes. The company also provides mobile broadband connectivity and Internet access. Through mobile Internet access, customers are able to send and receive email, browse the Internet, download games, purchase goods and services in m-commerce transactions and use the company’s other data and software services. Wholesale Services: The company has signed network usage agreements with various mobile virtual network operators in different countries. Corporate Services: The company provides business solutions, including mobile infrastructure in offices, private networking and portals for corporate customers that provide flexible online billing. Roaming: Roaming agreements allow the company’s customers to use their mobile handsets when they are outside their service territories, including on an international basis. Fixed Wireless: The company provides fixed voice telephony services through mobile networks in Brazil, Venezuela, Argentina, Peru, Mexico, Ecuador, El Salvador, Guatemala and Nicaragua. Trunking and Paging: The company provides digital mobile services for closed user groups of clients and paging services in Spain and most of its operations in Latin America. Fixed-line Telephony Business The principal services that the company offers in its fixed businesses in Europe and Latin America are: Traditional Fixed Telecommunication Services: The company’s principal traditional fixed telecommunication services include public switched telephone network lines; integrated services digital network accesses; public telephone services; local, domestic and international long-distance and fixed-to-mobile communications services; corporate communications services; supplementary value added services (including call waiting, call forwarding, voice and text messaging, advanced voicemail services and conference-call facilities); video telephony; business oriented value-added services; intelligent network services; leasing and sale of handset equipment; and telephony information services. Internet and Broadband Multimedia Services: The principal Internet and broadband multimedia services include Internet service provider service; portal and network services; retail and wholesale broadband access through asymmetrical digital subscriber line and naked asymmetrical digital subscriber line (broadband connection without the monthly fixed line fee); narrowband switched access to Internet for Universal Service; and other technologies. The company also offers high-speed Internet services through fiber to the home in certain markets (primarily Spain, Brazil and Chile) and very high bit-rate digital subscriber line-based services (primarily Spain and Germany). The company also offers voice over Internet protocol services in some markets. Data and Business-Solutions Services: The data and business-solutions services principally include leased lines; virtual private network services; fiber optics services; the provision of hosting and application service, including Web hosting, managed hosting, content delivery and application, and security services; outsourcing and consultancy services, including network management; and desktop services and system integration and professional services. Wholesale Services for
telefonica sa-spon adr (TNE2:XETRA)
Ronda de la Comunicación, s/n
Phone: 34 91 482 87 00
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