Telkom SA Limited provides integrated communications services to business and residential customers in South Africa and other African countries. The company offers its customers fixed-line voice services, fixed-line and wireless data services, and mobile communications services. Segments The company’s segments include Fixed-Line, Multi-Links, Mobile, and Other. Fixed-Line This segment includes its fixed line voice, data and Internet businesses. Telkom’s fixed-line services include fixed-line subscription and connection services, fixed-line traffic services, interconnection services, and data and Internet services. The company provides fixed-line subscription and connection services to postpaid, prepaid and private payphone customers using PSTN lines, including ISDN lines, and the sale of subscription based value-added voice services and customer premises equipment (CPE) rental and sales. It offers fixed-line traffic services to postpaid, prepaid and payphone customers, including local, long distance, fixed-tomobile, international outgoing and international Voice over Internet Protocol (VoIP) traffic services. The company’s interconnection services include terminating and transiting traffic from South African mobile operators and international operators, as well as transiting traffic from mobile to international destinations. Its data and internet services include domestic and international data transmission services, such as point-to point leased lines, ADSL services, Wideband Code Division Multiple Access (W-CDMA), packet based services, managed data networking services, as well as internet access and related information technology services. Products and services Subscriptions and Connections: The company provides post-paid, prepaid and private payphone customers with digital and analogue fixed-line access services, including PSTN lines, ISDN lines, and wireless access between a customer’s premises and its fixed-line network. The company provides a prepaid service on a fixed-line network. Its prepaid service offers customers an alternative to the conventional post-paid fixed-line telephone service. The company also offers a range of value added voice services on a subscription or usage basis, including call forwarding, call waiting, conference calling, voicemail, tollfree calling, ShareCall,which permits callers and recipients to share call costs, speed dialling, fax services and calling card services for payphones. Value-added voice services, such as its CallAnswer voicemail service are also bundled with value-added calling plans, such as Telkom Closer, to improve the value of these services to its customers. The company provides payphone services throughout South Africa. As at March 31, 2009, Telkom operated approximately 132,208 public payphones and approximately 3,146 private payphones. WiFi: The company offers a hot spot service that provides wireless data access through 802.11b/g WiFi technology. WiFi is mainly targeted at restaurants, hotel groups, major shopping malls and some sites on national routes. As of March 31, 2009, Telkom had 335 hotspots. WiMAX: Telkom has launched services based on fixed WiMAX technology. The company has 57 WiMAX base stations across all major cities and towns with 2,615 customers, including voice and Internet customers as of March 31, 2009. W-CDMA: As of March 31, 2009, the company had 141 base station sites in major metropolitan areas. Multi-Links The company owns 75% of Multi-Links Telecommunications Limited, or Multi-Links. Multi-Links is a private telecommunications operator with a Unified Access License allowing fixed, mobile, data, long distance and international telecommunications services to corporate clients, wholesale and mass markets in Nigeria. The company owns 100% of Africa Online, which is an Internet service provider active in Cote d’Ivoire, Ghana, Kenya, Namibia, Swaziland, Tanzania, Uganda, Zambia and Zimbabwe. Africa Online offers wireless and fixed technologies, hosting and domain registration to both consumer and corporate customers. As of March 31, 2009, Africa Online’s network had 29 points of presence, 46 mobile
telkom sa soc ltd (TKG:Johannesburg)
61 Oak Avenue
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