TIM Participações S.A. provides mobile telecommunication services in Brazil. The company is a subsidiary of TIM Brasil Serviços e Participações S.A. The company, through its subsidiaries in various telecommunications markets throughout Brazil, operates mobile, fixed and long distance telephony, data transmission and ultra-broadband (speeds of approximately 34 MB per second) services. Through its global system mobile network, the company serves approximately 95% of the urban population of Brazil, with a presence in approximately 3.4 thousand municipalities. The company’s international roaming agreements include approximately 474 networks available in approximately 212 countries. Its fiber network extends from northern to southern Brazil, with a wide area network, or backbone, of approximately 70,000 kilometers, and metropolitan area networks, or backhaul. As of December 31, 2015, the company had approximately 13.1 thousand points of sales through premium shops and dealers (exclusive or multi-brand) and consolidated partnerships with large retail chains. This figure includes 182 of the company’s own stores. In addition to these retail stores, the company’s customers have access to prepaid phone services through supermarkets, newsstands, and other small retailers as alternative channels to access its products and services, totaling approximately 328 thousand points of sale throughout Brazil. For the corporate market, the company has approximately 465 third party business partners focused on serving small and medium companies. In order to serve the company’s customer base of approximately 66.2 million customers, the company maintains 16 customer care centers, 4 of its own and 12 outsourced. Consumer Plans In 2015, the company launched a portfolio to provide a mobile communications solution, which combines voice, data and short (or text) message services (SMS). Within the consumer business, its main plans include: Prepaid Plans Infinity: Under this prepaid plan, the customer is charged per call of unlimited duration to in-network TIM numbers and local fixed telephones. For SMS and mobile Internet services, clients are charged for day of use, with no charge on any day when not used. TIM Beta: Limited plan addressed to young consumers, charged per day for voice (to TIM numbers), SMS and mobile Internet services. The plan works in member-get-member mechanism of acquisition. TIM PRE: This plan includes a weekly data package, unlimited SMS and an amount of minutes that could be used for local and long distance, both in-network and out-of-network calls. The customer is automatically charged on a weekly basis, as long as there is enough balance available. As a complementary offering to its prepaid plans, the company also launched Turbo 7, which consists of a package service that includes unlimited in-network calls, SMS and 50MB of data per day, over the course of 7 days. The company also launched the Turbo WhatsApp offering, based on a partnership between the company and the instant messaging service WhatsApp. Post-Paid Plans Liberty: In this post-paid plan, the customer receives unlimited talk time with any number on the company’s network, with no restriction on the number or duration of calls, and elects a combination of voice ‘minutes’ and data packages based upon their usage needs. The voice ‘minutes’ portion of the Liberty plan provides the customer, each for a monthly flat fee, with a set number of minutes used to call fixed lines and out-of-network mobile networks. For another monthly flat fee, the Liberty customer could choose an Internet access package from among several options. Liberty Express: For a monthly flat fee paid by credit card, the user gets a package of services that covers the average postpaid customer’s needs. Such services include unlimited in-network calls to the company’s numbers, unlimited SMS, and a set number of out-of-network voice minutes combined with a set package of data. TIM POS: This includes a monthly 1000-minute package that could be used for local and long distance (in-network and out-of-network calls), unlimited SMS and a choice of data package rang
tim participacoes sa (TIMP3:Sao Paulo)
Avenida das Américas, 3434
Bloco 1, 6º andar
Barra da Tijuca
Rio de Janeiro, RJ 22640-102
Phone: 55 21 4109 3742
Fax: 55 21 4109 3314www.timpartri.com.br
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