Tucows Inc. distributes Internet services primarily in North America and Europe. Segments The company operates in two segments: Domain Services and Network Access Services. Domain Services – This segment includes wholesale and retail domain name registration services, value added services and portfolio services. Network Access Services - This segment sells retail mobile phones and services to individuals and small businesses through the Ting Website. Sales and Distribution The company’s primary distribution channel is a network of approximately 13,000 resellers in approximately 100 countries who provide their customers, the end-users of the Internet, with a component for establishing and maintaining an online presence. Its primary focus is serving the needs of this network of resellers by providing services, interfaces, proactive and attentive customer service, reseller-oriented technology and agile design and development processes. Wholesale Domain Services, primarily branded as OpenSRS, manages approximately 13 million domain names under the Tucows ICANN registrar accreditation and for other registrars under their own accreditations. Its value-Added Services include hosted email which provides email delivery and webmail access to millions of mailboxes, Internet security services and reseller billing services. All of these services are made available to end-users through a network of approximately 13,000 Web hosts, Internet service providers (ISPs) and other resellers worldwide. In addition, the company also engages in the the bulk sale of domain names and advertising from the OpenSRS Domain Expiry Stream and the Marketing Development Funds received from vendors from time-to-time to expand or maintain the market position for their services. Retail Domain Services, primarily the Hover Website, engages in the sale of domain name registration and email services to individuals and small businesses. Retail Domain Services also includes RealNames Service – based on approximately 35,000 surname domains – that allows roughly two-thirds of Americans to purchase an email address based on their last name. The company offers names in its domain portfolio for resale via a reseller network and other channels. In addition, engages in the payments for the sale of rights to gTLD strings under the New gTLD Program. Network Access Services, primarily Ting website, engages in the sale of mobile phone service to individuals and small businesses. Customers The majority of the customers to whom the company provides Reseller Services are either Web hosts or Internet service providers. A small number are consultants and designers providing its services to their business clients. The company’s Retail Services customers are a mix of consumers, small businesses, and corporations. Seasonality The company’s experience shows that new domain registrations and traffic on its download site decline during the summer months and around the year-end holidays. Trademarks Tucows, EPAG, Hover, OpenSRS, Platypus, Ting and YummyNames are registered trademarks of Tucows Inc. or its subsidiaries. Competition The company’s competitors include GoDaddy, Web.com, Rightside, Melbourne IT, Google, Microsoft, Bluetie, MailTrust, AT&T, Verizon, T-Mobile and Sprint. History The company was founded in 1992. It was incorporated under the laws of the Commonwealth of Pennsylvania in 1992. The company was formerly known as Infonautics, Inc. and changed its name to Tucows Inc. in 2001.
tucows inc-class a (TC:Toronto)
96 Mowat Avenue
Toronto, ON M6K 3M1
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