Stericycle, Inc. operates as a business-to-business services provider with a focus on regulated and compliance solutions for healthcare, retail, and commercial businesses. The company conducts business in all 50 states and Puerto Rico. The company engages in the collection and processing of regulated and specialized waste for disposal and the collection of personal and confidential information for secure destruction, plus various training, consulting, recall/return, communication, and compliance services. It operates integrated operations and customer service networks in the United States and 21 other countries. The company’s worldwide networks include a total of 253 processing facilities, 358 transfer sites, and 137 other service facilities. Its solutions for regulated or specialty waste streams include medical waste disposal, pharmaceutical waste disposal, hazardous waste management, sustainability solutions for expired or unused inventory, and secure information destruction of documents and e-media. The company’s compliance solutions include training and consulting through its Steri-Safe and Clinical Services programs, inbound/outbound communications, data reporting, and other regulatory compliance services. The company’s regulated recall and returns management solutions consist of communication, logistics, and data management services to support the recall, withdrawal, or return of expired or recalled products. Primarily, the company’s services and products include medical waste management services; reusable sharps disposal management services; pharmaceutical waste services; integrated waste stream solutions program; hazardous waste management services; sustainability and recycling services for expired or unused inventory; Shred-it (Shred-it International ULC) secure information destruction services; Steri-Safe and clinical services compliances programs; regulated recall and returns management services for expired or recalled products; communication services, including afterhours answering, appointment scheduling, appointment reminders, secure messaging, and event registration; and mailback solutions for regulated medical waste, universal wastes, pharmaceutical wastes, and other specialty wastes. Regulated Waste and Secure Information Destruction Operations Collection and Transportation Logistics is a key element of the company’s business, primarily in regard to managing regulated waste and secure information destruction. Efficiency of collection and transportation is a critical element of the company’s operations. For medical waste, hazardous waste, pharmaceutical waste, or secure information for destruction, the collection process begins at the customer location with segregation. To assure regulatory compliance, the company would not accept regulated waste from customers unless it complies with its waste acceptance protocols and is properly stored or packaged in containers that the company has either supplied or approved. The company’s fleet of transportation vehicles then collects containers at the customer location. The majority of collected waste is then transported directly to one of its processing facilities or to one of its transfer stations for further transport to a processing facility. The company’s use of transfer stations in a ‘hub and spoke’ configuration improves the efficiency of its collection and transportation operations by expanding the geographic area that a particular processing facility could serve thereby increasing utilization of the facility by increasing the volume of waste that it processes. Processing and Disposal of Regulated Medical Waste Upon arrival at a processing facility, containers or boxes of regulated waste undergo a quality control process to verify that they do not contain any unacceptable substances. Any container or box that is discovered to contain unacceptable waste goes through a corrective action process, which could include redirecting the waste, returning the waste to the customer, and/or notifying the appropriate regulatory authorities. From there, regulated medical waste is processed using one of several treatments or processing techno
stericycle inc (SRCL:NASDAQ GS)
28161 North Keith Drive
Lake Forest, IL 60045
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