Snap-on Incorporated operates as a manufacturer and marketer of tools, equipment, diagnostics, repair information and systems solutions worldwide for professional users performing critical tasks. Products and services include hand and power tools, tool storage, diagnostics software, information and management systems, shop equipment and other solutions for vehicle dealerships and repair centers, as well as for customers in industries, including aviation and aerospace, agriculture, construction, government and military, mining, natural resources, power generation and technical education. The company markets its products and brands through multiple sales distribution channels in approximately 130 countries. The company’s major geographic markets include the United States, the United Kingdom, Canada, Germany, Australia, France, Japan, Spain, Brazil, Sweden, Italy, China, Argentina, Saudi Arabia, Mexico, the Netherlands, Denmark, India, Norway, Finland, Indonesia, Belgium, and Poland. The company reaches its customers through the company’s franchisee, company-direct, distributor and Internet channels. The company originated the mobile tool distribution channel in the automotive repair market. The company’s primary customer segments include commercial and industrial customers, including professionals in critical industries and emerging markets; professional vehicle repair technicians who purchase products through the company’s worldwide mobile tool distribution network; and other professional customers related to vehicle repair, including owners and managers of independent and original equipment manufacturer (OEM) dealership service and repair shops (OEM dealerships). The company’s Financial Services customer segment includes franchisees’ customers and the company’s industrial and other customers who require financing for the purchase or lease of tools and diagnostics and equipment products on an extended-term payment plan; and franchisees who require financing for business loans and vehicle leases. Segments The company’s business segments are the Commercial & Industrial Group; the Snap-on Tools Group; the Repair Systems & Information Group; and Financial Services. The Commercial & Industrial Group consists of business operations serving a range of industrial and commercial customers worldwide, including customers in the aerospace, natural resources, government and technical education market segments (collectively, ‘critical industries’), primarily through direct and distributor channels. The Snap-on Tools Group consists of business operations primarily serving vehicle service and repair technicians through the company’s worldwide mobile tool distribution channel. The Repair Systems & Information Group consists of business operations serving other professional vehicle repair customers worldwide, primarily owners and managers of independent repair shops and OEM dealerships, through direct and distributor channels. Financial Services consists of the business operations of Snap-on Credit LLC (SOC), the company’s financial services business in the United States, and the company’s other financial services subsidiaries in those international markets where the company has franchise operations. Products and Services Tools, Diagnostics and Repair Information, and Equipment The company offers a line of products and complementary services that are grouped into three product categories, such as tools, diagnostics and repair information, and equipment. The tools product category includes hand tools, power tools and tool storage products. Hand tools include wrenches, sockets, ratchet wrenches, pliers, screwdrivers, punches and chisels, saws and cutting tools, pruning tools, torque measuring instruments and other similar products. Power tools include cordless (battery), pneumatic (air), hydraulic and corded (electric) tools, such as impact wrenches, ratchets, screwdrivers, drills, sanders, grinders, and similar products. Tool storage includes tool chests, roll cabinets, and other similar products. For many industrial customers, the company creates specific, engineered solutions, including facility-le
snap-on inc (SPU:Frankfurt)
2801 80th Street
Kenosha, WI 53143
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