cation requirements. The company offers businesses the option to improve their communications solution by enabling the integration of business applications, including various customer relationship management solutions from Salesforce.com, Microsoft Dynamics, NetSuite and RightNow, as well as cost recovery applications, including Equitrak, Copitrak and Lexis/Nexis Time Matters. Customers and partners could create integrated applications using the open application interface of the system available for developers through the ShoreTel Innovation Network. Customers As of June 30, 2015, the company’s solutions had been installed by approximately 39,000 organizations in approximately 50 countries. The company serves a range of vertical markets, including professional services, financial services, government, education, health care, sports and entertainment, manufacturing, non-profit organizations and technology industries. Sales and Marketing The company sells its premise products, support and services primarily through a network of channel partners that include value-added resellers, service providers, direct market resellers, and value-added distributors. The company’s hosted services are sold through indirect channel partners and a direct sales force. As of June 30, 2015, the company had approximately 1,000 channel partners in its network. These channel partners range in size from single-site, regional firms with specialized products and services to multi-national firms that provide a range of IT products and services. They also include major U.S. telecommunication carriers, such as AT&T, WindStream and CenturyLink. The company’s channel partners market and sell its products into both the small-to-medium and mid-enterprise markets. North America and United Kingdom ShoreTel channel partners might offer both on-premise and cloud solutions to their customers. Research and Development The company’s research and development expenses were $53.4 million in the year ended June 30, 2015. Intellectual Property As of June 30, 2015, the company had 116 patents issued in the United States and had 46 patent applications in the United States. The earliest patent to expire would do so in 2016, and the last to expire would do so in 2032. The ShoreTel logo, ShoreTel, ShoreCare, ShoreTel Sky and Brilliantly Simple are trademarks or registered trademarks of the company in the United States and/or other countries. Competition The company’s premise competitors include Avaya, Inc.; Cisco Systems, Inc.; Microsoft Corporation; and Mitel. The company’s hosted competitors include Broadsoft, 8x8, RingCentral and Vonage. History ShoreTel, Inc. was incorporated in California in 1996. The company was reincorporated in Delaware in 2007.
shoretel inc (SHOR:NASDAQ GS)
960 Stewart Drive
Sunnyvale, CA 94085
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