s (PBXs), key systems, telephone handsets and components used in voice, fax, data, voice recognition, call center management and IP communication applications. Converged communication products combine voice, data, fax and speech technologies to deliver communications solutions that combine computers, telecommunications and the Internet. Converged communications products include telephone and IP network interfaces, Voice over Internet Protocol (VoIP) systems, PBX integration products and carrier-class board systems-level products. Video products include video and voice conferencing and network systems; and data networking products include switches, servers and routers. Through its ScanSource Services Group business unit, the company delivers value-added support programs and services, including education and training, customer configuration, marketing services, network assessments, WiFi services, and partnership programs, including its SUMO partner directory. ScanSource Services Group focuses on reducing complexity, building efficiency, and helping its resellers grow their businesses. Sales and Marketing The company’s sales department consists primarily of inside sales representatives located in the United States, Canada, Mexico, Brazil, Chile, Colombia, Peru, Belgium, France, Germany, the United Kingdom and the Netherlands. Suppliers The company's key vendors in barcode technologies include Bematech, Cisco, Datalogic, Elo, Epson, Honeywell, Ingenico, NCR, Toshiba Global Commerce Solutions, Verifone and Zebra Technologies. Its vendors for security technologies include Arecont, Axis, Bosch, Cisco, Datacard, Exacq Technologies, HID, March Networks, Panasonic, Ruckus Wireless, Samsung, Sony and Zebra Card. The company's vendors in communications technologies include Aruba, AudioCodes, Avaya, Cisco, Dialogic, Jabra, Mitel, Plantronics, Polycom, Shoretel, and Spectralink. Customers The company’s reseller customers include approximately 35,000 active value-added reseller (VAR) accounts located in the United States, Canada, Latin America and Europe. The company targets resellers, including specialty technology VARs and Information Technology (IT) system integrators and service providers. Specialty Technology VARs: These resellers focus on selling specialty technology products as tailored software or integrated hardware solutions for their end-users’ existing applications. They also incorporate specialty technology products into customized technology solutions for their end-users. Primary industries served by these resellers include manufacturing, distribution, health care, pharmaceutical, hospitality, government, convenience, grocery, financial and other retail markets. IT System Integrators: These resellers develop computer and networking solutions for their end-users’ IT needs. Service Providers: These providers focus on providing advanced services that offer customized solutions that bundle data, collaboration, cloud, network and digital telecommunication services for their end-users' needs. They specialize in multi-vendor and multi-discipline services within various geographies. Trade Names and Service Marks The company conducts its business under the trade names and service marks ‘ScanSource POS and Barcode,’ ‘ScanSource Catalyst,’ ‘ScanSource Communications,’ ‘ScanSource Services,’ ‘ScanSource Security,’ ‘ScanSource Europe,’ ‘ScanSource Europe Communications,’ ‘ScanSource Latin America,’ ‘ScanSource Mexico,’ ‘ScanSource Brasil,’ ‘Imago ScanSource,’ and ‘Network1, a ScanSource company’. The company has been issued registrations for the service marks ‘ScanSource,’ ‘Catalyst Telecom,’ and ‘NetPoint’ in countries in its principal markets. Additionally, the company has registered ‘ScanSource Catalyst’ as a trademark in the United States. Competition In its Barcode/Security segment, the company competes with broad-line distributors, such as Avnet, Ingram Micro, Synnex, and Tech Data in all geographic areas, and more specialized security distributors, such as ADI and Anixter. Additionally, the company competes against other smaller, more specialized AIDC and POS distributors, such a
(SCSC:Consolidated Issue Listed on NASDAQ Global Select )
6 Logue Court
Greenville, SC 29615
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