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Company Description

Contact Info

Dietmar-Hopp-Allee 16

Walldorf, 69190


Phone: 49 6227 747474

Fax: 49 6227 757575

ise. Database and Technology The company’s database and technology portfolio provides a foundation for business applications. In addition to SAP HANA, the company offers a family of database and technology solutions that comprises: Application Development and Integration: SAP NetWeaver provides a technology platform, designed to develop, run, and extend business applications. SAP NetWeaver provides technology and enterprise software, such as the SAP NetWeaver Business Warehouse application, and the SAP NetWeaver Application Server, SAP NetWeaver Portal, and SAP NetWeaver Process Orchestration components. Database: The company offers the technology to make up a real-time data platform, including SAP HANA, SAP IQ database software, SAP Adaptive Server Enterprise, and the SAP SQL Anywhere suite. Cloud The company offers a cloud portfolio on the market. With the decision to offer all its products in the cloud, the cloud category would evolve from a product category to a deployment option for the company’s customers to simplify the consumption of its solutions. Its offerings span cloud applications, business networks, and cloud platforms. In addition, the company offers its customers a choice of different cloud deployments to fit their business needs, such as public or private cloud models. In 2013, the company began offering SAP Cloud powered by SAP HANA, which includes infrastructure, platform, and software as services in the cloud, incorporating the former SAP HANA Enterprise Cloud managed cloud services offering. It allows entire enterprise systems to be run in the cloud and provides customers with a new deployment option to gain value from the innovations of SAP HANA. This enables the operation of mission-critical business applications, as well as new applications powered by SAP HANA. In addition, SAP HANA Cloud Platform is a development platform-as-a-service designed to help customers, independent software vendors, and partners create enterprise software applications in the cloud utilizing its in-memory technology. The company supports a hybrid model, allowing customers to integrate new cloud services with their on-premise applications. Services and Support The company’s services and support portfolio covers the entire application lifecycle, from a tight integration with its development organization, to accelerating innovation and continuous improvement of its software solutions, to complete risk and quality management. Software-Related Services Custom Development The SAP Custom Development organization is engaged in building individual software solutions that address the needs of the company’s customers, and that fit with existing SAP software. SAP Custom Development draws on its innovations, primarily SAP HANA, to deliver unmatched impact and value for specific customer use cases. Maintenance and Support The company offers a tiered maintenance and support model to customers of its on-premise solutions on a global basis. This support offering primarily includes SAP Enterprise Support and SAP Standard Support offerings. SAP Enterprise Support: The company’s premier maintenance and support offering is designed as a strategic, long-term partnership with its customers. SAP Standard Support: The company’s basic support offering delivers functions, knowledge, and tools that help customers implement, maintain, and improve their SAP solutions. The company’s support portfolio also contains two additional premium maintenance offerings: SAP MaxAttention: These services provide the possible level of support for the company’s customers. The combination of SAP MaxAttention and SAP Enterprise Support offers customers all-round support. This strategic offering is designed for continuous business and co-innovation with customers. Through the SAP Active Global Support organization, SAP MaxAttention offers support services tailored to the requirements of the customer, expertise acquisition by the customer, and continuous cooperation at senior management level based on an agreed-to balanced scorecard. SAP ActiveEmbedded: These improved engagement services help optimize solutions a


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