ble for download from within its offerings, through its Splunkbase Website or in its Splunk Cloud environment, provide functionality in the form of pre-built data inputs, workflows, searches, reports, alerts and dashboards. Splunk, along with various third-party developers and customers, have developed apps and add-ons for common data sources and use cases in its core and adjacent markets. Splunk App for AWS - Splunk App for AWS is used to ensure cloud security and compliance by using AWS CloudTrail and Config data streams to monitor user activity and resources in real time. Splunk App for Stream - Splunk App for Stream is used to capture, analyze and correlate network wire data to monitor operations and end-to-end transactions without manual instrumentation. DB Connect - DB Connect enables customers to get business and enterprise context, such as customer, product and HR data from traditional relational databases using real-time integration. Palo Alto Networks App for Splunk - Palo Alto Networks App for Splunk enables Splunk users to gain visibility to Palo Alto Networks firewalls in order to perform incident analysis on correlated application and user activities across all network and security infrastructures from a real-time and historical perspective. The company also continues to develop cloud-specific Splunk apps, such as its Splunk App for Salesforce, which enables users of its Splunk Cloud service to leverage data from their Salesforce environment along with other machine data within Splunk Cloud. Splunk apps enabled the company to target new markets and address markets traditionally served by point solutions. Often, as customers using additional apps generates expanded data indexing, usage, licensing and revenues for Splunk Enterprise and Splunk Cloud. As part of its strategy to offer an open platform, the company provides application programming interfaces (APIs) and software development kits (SDKs) in major programming languages. These enable developers to build software that leverages Splunk Enterprise or Splunk Cloud, as well as integrates with other parts of an organizations’ IT infrastructure. The company’s online user community Websites, Splunkbase and Splunk Answers, provide its customers with an environment to share apps, collaborate on the use of its software and provide community-based support. Additionally, its Splunk Dev portal allows developers the ability to download SDKs, access API documentation and see sample code for building applications using its developer environment and tools. Services Maintenance and Customer Support The company’s customers purchase one year of software maintenance and support as part of their initial purchase of its products, with an option to renew their maintenance agreements. These maintenance agreements provide customers the right to receive unspecified software updates, maintenance releases and patches and access to its technical support services during the term of the agreement. The company maintains a customer support organization that offers multiple service levels for its customers based on their needs. These customers receive guaranteed response times, direct telephonic support and access to online support portals. Training Services The company offers training services to its customers and channel partners through its education and training organization. The company has also implemented a training certification program to ensure an understanding of its offerings. Professional Services The company provides consulting and implementation services to customers through its professional services team. They are utilized by large enterprises looking to deploy its software across their large, disparate and complex IT infrastructure. The company provides these services at the time of initial installation to help the customer with configuration and implementation. Growth Strategy The key elements of the company’s strategy are to extend its technological capabilities; continue to expand its direct and indirect sales organization, including its channel relationships, to increase its sales capacity and enable greater market pres
splunk inc (S0U:Frankfurt)
250 Brannan Street
San Francisco, CA 94107
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