Royal Bank of Canada, together with its subsidiaries, operates as a diversified financial service company worldwide. Segments The company’s segments include Personal & Commercial Banking, Wealth Management, Insurance, Investor & Treasury Services, and Capital Markets. Personal & Commercial Banking This segment consists of the company’s personal and business banking operations, as well as its auto financing and retail investment businesses, including its online discount brokerage channel. The company operates through two businesses: Canadian Banking and Caribbean & U.S. Banking. The company provides services to approximately 13.5 million individual, business and institutional clients across Canada, the Caribbean and the U.S. In Canada, the company provides a suite of financial products and services through its branch, automated teller machine (ATM), online, mobile and telephone banking networks, as well as through various proprietary sales professionals. In the Caribbean, the company offers a range of financial products and services to individuals and business clients, and public institutions in targeted markets. In the U.S., the company serves the cross-border banking needs of Canadian clients within the U.S. through online channels. Personal Financial Services focuses on meeting the needs of the company’s individual Canadian clients at every stage of their lives through a range of financing and investment products and services, including home equity financing, personal lending, deposit accounts, Canadian private banking, indirect lending (including auto financing), mutual funds and self-directed brokerage accounts, and Guaranteed Investment Certificates. Business Financial Services offers a range of lending, leasing, deposit, investment, foreign exchange, cash management, auto dealer financing (floor plan), trade products and services to small, medium-sized commercial businesses, as well as agriculture and agribusiness clients across Canada. Cards and Payment Solutions provides a range of credit cards with loyalty and reward benefits, and payment products and solutions within Canada. The company has approximately 7 million credit card accounts. In addition, this business line includes the company’s 50% interest in Moneris Solutions, Inc., its merchant card processing joint venture with the Bank of Montreal. The company’s Caribbean banking business offers a suite of banking products and services, as well as international financing and trade promotion services through extensive branch, ATM, online and mobile banking networks. The company serves the banking product needs of its U.S. wealth management clients. Wealth Management This segment serves affluent, high net worth and ultra-high net worth clients from its offices in key financial centres mainly in Canada, the U.S., the U.K., Channel Islands, and Asia with a suite of investment, trust, banking, credit and other wealth management solutions. The company also provides asset management products and services directly to institutional and individual clients through its distribution channels and third-party distributors. This segment consists of Canadian Wealth Management, U.S. & International Wealth Management and Global Asset Management. The company’s asset management group, Global Asset Management, which includes BlueBay Asset Management, which provides investment strategies and fund solutions directly to institutional investors and also to individual clients through its distribution channels and third-party distributors. In 2015, the company completed the acquisition of City National Corporation, which would enhance and complement its existing U.S. businesses and product offerings. Canadian Wealth Management includes the company’s full-service Canadian wealth advisory business, with approximately 1,600 investment advisors providing comprehensive advice-based financial solutions to affluent, high net worth and ultra-high net worth clients. Additionally, the company provides discretionary investment management and estate and trust services to its clients. U.S. Wealth Management includes the company’s private client group, wit
royal bank of canada (RY:New York)
Royal Bank Plaza
200 Bay Street
Toronto, ON M5J 2J5
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