a single shared, centrally-managed pool of virtual storage for files, block and object storage. Additionally, users of enterprise OpenStack deployments use Red Hat Storage technologies for their storage needs. Additional Red Hat Offerings: The company’s offerings also include other technologies, such as a realtime operating system, distributed computing, directory services and user authentication. These offerings expand customer choice and are components of its open source architecture for the enterprise. Red Hat Consulting, Support, and Training Services The company offers a range of services that are designed to help its customers derive additional value from its offerings. Consulting: The company offers the services of experienced consultants focused on its offerings to assist with the technology and strategic infrastructure needs of its customers. The company’s consulting services include assessments, implementations, upgrade planning, platform migrations, solution integration, and application development. Support: The company’s subscriptions generally include varying levels of technical support to assist customers with implementing, configuring and using its technologies. In addition, the company’s Customer Portal provides an online method for customers to obtain certified software, access a knowledge base and software update alerts and advisories, as well as interact with the company’s technical support engineers. The company also offers technical account management services for customers that require a personalized support relationship. Training: The company’s training services consist of a range of interactive courses designed to meet the needs of its customers. The company delivers courses worldwide in classroom, corporate on-site and online settings. These courses span topics, such as system administration, deployment, management and security, and enterprise application development and integration. Certifications include Red Hat Certified Architect, Red Hat Certified Engineer, Red Hat Certified JBoss Administrator, Red Hat Certified JBoss Developer, Red Hat Certified System Administrator, Red Hat Certified System Administrator in Red Hat OpenStack, Red Hat Certified Virtualization Administrator and Red Hat Certificates of Expertise in various specialties. Distribution The company makes its offerings available directly to customers and indirectly through various channels of distribution. The company’s direct sales channels include its sales force and Web store. The company’s indirect sales channels include certified cloud and service providers, distributors, embedded technology partners, independent software vendors (ISVs), systems integrators, and value added resellers. In addition, hardware original equipment manufacturers pre-load and support the company’s offerings on their hardware products and sell their hardware together with its offerings as part of pre-configured solutions. Support by Technology Providers Major ISVs with applications that run on, or with, the company’s technologies include BMC Software, Inc.; CA, Inc.; EMC Corporation; Hewlett Packard Enterprise Company (HPE); IBM; Microsoft Corporation (Microsoft); Oracle Corporation (Oracle); SAP AG; SAS Institute Inc.; Symantec Corporation; and VMware, Inc. (VMware). In addition, the company has certification and pre-load arrangements with major hardware vendors, including Cisco Systems, Inc. (Cisco); Dell Inc.; Fujitsu Limited; HPE; Hitachi, Ltd; IBM; Lenovo Group Limited; and NEC Corporation. The company also has certification agreements with major networking, storage and telecommunication companies, including Cisco; EMC Corporation; Ericsson Inc.; HPE; Huawei Technologies Co., Ltd.; NetApp, Inc.; and Nokia Corporation. The company has strategic relationships with major semiconductor and technology companies, such as Advanced Micro Devices, Inc.; ARM Holdings plc; Intel Corporation; and IBM, as well as certified cloud and service providers, such as Alphabet Inc.; Amazon.com, Inc. (Amazon); Fujitsu Limited; IBM; Microsoft; and Rackspace Hosting, Inc. (Rackspace). The company also has relationships with various
red hat inc (RHT:New York)
100 East Davie Street
Raleigh, NC 27601
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