t by Red Hat—a cloud application platform (also called platform-as-a-service) that automates the hosting, configuration, deployment and administration of application stacks in an elastic cloud environment utilizing Linux containers. Customers can use OpenShift Enterprise in a private cloud environment or OpenShift Online, a public version of OpenShift hosted by Red Hat. Customers can also use Red Hat JBoss xPaas services for OpenShift to enable enterprise application development, deployment and integration capability with OpenShift. Additional Red Hat Offerings: Red Hat offerings also include other technologies, such as a realtime operating system, distributed computing, directory services and user authentication. These offerings broaden customer choice and are components of the company’s open source architecture for the enterprise. Red Hat Consulting, Support, and Training Services Red Hat offers a range of services that are designed to help the company’s customers derive additional value from Red Hat offerings. Consulting: The company offers the services of experienced consultants focused on its offerings to assist with the technology and strategic infrastructure needs of its customers. The company’s consulting services include assessments, implementations, upgrade planning, platform migrations, solution integration and application development. Support: The company’s Red Hat subscriptions generally include varying levels of technical support to assist customers with implementing, configuring and using Red Hat technologies. In addition, Red Hat’s Customer Portal provides an online method for customers to obtain certified software, access a knowledge base and software update alerts and advisories, as well as interact with the company’s technical support engineers. The company also offers a technical account management service for customers that require a more personalized support relationship. Training: The company’s training services consist of an array of interactive courses designed to meet the diverse needs of its customers. It delivers courses worldwide in classroom, corporate on-site and online settings. These courses span topics, such as system administration, deployment, management and security, and enterprise application development and integration. Certifications include Red Hat Certified Architect, Red Hat Certified Engineer, Red Hat Certified JBoss Administrator, Red Hat Certified JBoss Developer, Red Hat Certified System Administrator, Red Hat Certified System Administrator in Red Hat OpenStack, Red Hat Certified Virtualization Administrator and Red Hat Certificates of Expertise in a variety of specialties. The company also offers a range of services that are designed to help customers derive additional value from Red Hat technologies. Its consulting services assist customers to enable infrastructure, application integration, middleware, storage and cloud solutions. Research and Development For the year ended February 28, 2015, the company expended $367.9 million on research and development. Intellectual Property The company has registered the Red Hat and JBoss trademarks and the Red Hat Shadowman logo in countries in North America, South America, Europe, Asia, and Africa, as well as in Australia. Distribution The company makes Red Hat offerings available directly to customers and indirectly through various channels of distribution. Its direct sales channels include its sales force and its Web store. The company’s indirect sales channels include cloud service providers, distributors, embedded technology partners, ISVs, systems integrators, and value added resellers. In addition, hardware original equipment manufacturers pre-load and support Red Hat offerings on their hardware products and also sell their hardware together with Red Hat offerings as part of pre-configured solutions. Seasonality The company’s fourth fiscal quarter has historically been its strongest quarter for billing both new business and renewals. It also has historically experienced a seasonal decline in its services revenue during its fiscal fourth quarter as compared to its fiscal third quarter.
red hat inc (RHI:Frankfurt)
100 East Davie Street
Raleigh, NC 27601
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