Last $11.51 USD
Change Today +0.22 / 1.95%
Volume 350.8K
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Company Description

Contact Info

24 Raoul Wallenberg Street

Tel Aviv, 69719


Phone: 972 3 645 5055

Fax: 972 3 647 4681

RADCOM Ltd. provides service assurance and customer experience management solutions for major telecom operators and communications service providers. The company specializes in solutions for next-generation mobile and fixed networks, including LTE (long term evolution), VoLTE (voice over LTE), IMS (IP (Internet protocol) multimedia subsystem), VoIP (voice over IP), UMTS (universal mobile telecommunications service)/global system for mobile communications and mobile broadband. Its carrier-grade solutions are designed for big data analytics on terabit networks, and are used to prevent service provider revenue leakage and to improve customer care management. Products and Solutions The company categorizes its products into two primary lines, such as the MaveriQ Service Assurance and CEM (customer experience management) solution, and the Performer Family Network Analyzers. The MaveriQ Service Assurance and CEM Solution The MaveriQ, which was officially launched in 2014 and replaced the company’s OmniQ solution, is a next-generation probe-based service assurance and CEM solution, designed to enable telecommunications carriers to carry out voice and data quality monitoring and to manage their networks and services. The MaveriQ offers users a range of analysis and troubleshooting tools, delivering an integrated network service view that facilitates performance monitoring, fault detection and network and service troubleshooting. MaveriQ is a monitoring solution for multiple services, such as voice, video and data, employing a range of service and network performance and measurement methodologies to continuously analyze service performance and quality. With its improved correlation capabilities, the MaveriQ offers the service provider full visibility of the network across technologies. The MaveriQ solution displays performance and quality measurements from both the signaling and the user planes, based on a range of active and non-intrusive hardware and software probes. The company’s service assurance solution presents an integration between traditional network monitoring and troubleshooting solutions, and an advanced set of service assurance monitoring applications. This set of applications added to the company’s proven MaveriQ service assurance solution provides solutions for every aspect of the network. This solution for service assurance supports a range of applications, such as network troubleshooting, network quality monitoring, service quality monitoring, customer experience management, customer quality of service monitoring, and customer service level agreements monitoring. The MaveriQ system consists of a central management module and a range of intrusive and non-intrusive probes used to gather transmission quality data from various types of networks and services, including VoIP, UMTS, LTE, IMS data and others. Signaling and media attributes and quality measurement enhanced detail records collected from the probes in the QManager (the central site-management software) are stored in the solution's embedded database. These could then be used by either the QExpert (the Web-based analysis and reporting module) or the Dashboard (the Web-based user interface) to perform service performance analysis, drilldown and troubleshooting on key performance indicators (KPIs) and key quality indicators. The MaveriQ solution consists of a central management server and a range of intrusive and non-intrusive probes, covering various networks and services, including IMS, VoIP, UMTS, LTE, and data. These probes are based on the company’s MaveriQ probe, enabling the MaveriQ to deliver full visibility at the session and application level (and not only at the single packet or message level), with full 7-layer analysis. Service Assurance Troubleshooting: The MaveriQ enables service providers to ‘drill down’ to identify the source of specific problems, using tools ranging from call or session tracing to a full decoding of the call flow. Performance Monitoring: Service providers use MaveriQ to analyze the behavior of network components and customer network usage to understand trends and performance level and optimiz


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Price/Sales 5.5x
Price/Book 8.3x
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TEV/Sales 4.2x

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