Plantronics, Inc. designs, manufactures, and markets lightweight communications headsets, telephone headset systems, other communication endpoints, and accessories for the business and consumer markets. The company’s products are sold under the Plantronics and Clarity brands. Product Categories The company’s major product categories include Enterprise, which includes corded and cordless communication headsets, audio processors, and telephone systems; and Consumer, which includes Bluetooth and corded products for mobile phone applications, personal computer (PC) and gaming headsets, and specialty products marketed for hearing impaired individuals. The company’s products are designed to meet the needs of offices (ranging from enterprise to home offices), contact centers, mobile devices (such as mobile phones and smartphones), computer and gaming, residential, and other specialty applications. The company’s headsets are widely used for applications, such as Unified Communications (UC), in contact centers, in the office and in the home, with mobile phones and Internet telephony, for gaming, and for other specialty applications. Enterprise: The company offers a range of communications headsets, including high-end, ergonomically designed headsets, audio processors, and telephone systems. The company’s end-users consist of enterprise employees and small office, home office, and remote workers. Consumer: Under its Clarity brand, the company sells specialty products such as speakerphones, amplified captioned phones, amplified corded phones, personal listeners, and alarm clocks, all designed to address the needs of various consumer groups, including people suffering from hearing loss worldwide. The company offers a comprehensive range of communications products that serve customers with mild, moderate, and severe hearing loss, as well as the deaf community. Sales and Distribution The company ships its products to approximately 80 countries through a network of distributors, retailers, wireless carriers, original equipment manufacturers (OEMs), and telephony service providers. Its retail channel consists of both traditional and online consumer electronics retailers, consumer product retailers, office supply distributors, wireless carriers, catalog and mail order companies, and mass merchants. The company’s headsets are sold through retailers to corporate customers, small businesses, and to individuals who use them for various personal and professional purposes. The company’s distributors, resellers, system integrators, e-commerce partners, telephony and computer equipment providers resell its commercial headsets and end point products. Wireless carriers, retailers, and e-commerce partners also sell its consumer headsets as Plantronics-branded products and in some cases, in their private label packaging. Carriers purchase headset products from the company for use by their own agents and in some cases, also offer headsets to their customers. The company also makes direct sales as a General Services Administration (GSA) contractor to certain government agencies in the U.S. Environmental Matters The company is subject to various federal, state, local, and foreign environmental laws and regulations, including those governing the use, discharge, and disposal of hazardous substances in the ordinary course of its manufacturing process. The company is in compliance with the European Union (EU) and other Directives on the Restrictions of the use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) and on Waste Electrical and Electronic Equipment (WEEE) requirements. Intellectual property As of March 31, 2015, the company had approximately 700 worldwide patents in force, expiring between calendar years 2015 and 2039. Research and Development During the year 2015, the company incurred approximately $91.6 million in research, development, and engineering expenses. Competition One of the company’s primary competitors is GN Netcom, a subsidiary of GN Store Nord A/S., a Danish telecommunications conglomerate that competes with the company in the office, contact center, mobile, and gaming and computer audio categories. In addition, Motorola, Samsung, LG, and Bose are significant competitors in the consumer mono Bluetooth headset category. Sennheiser Communications, Logitech, VXI, and regional companies are competitors in the computer, office, and contact center categories, while Beats, Skullcandy, and LG are competitors in the Bluetooth Stereo headset category. In addition, Turtle Beach, Skullcandy, and Razer are competitors in the gaming category. History Plantronics, Inc. was founded in 1961.
plantronics inc (PLT:New York)
345 Encinal Street
PO Box 1802
Santa Cruz, CA 95060
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