For-hire specialty – dump trucks, log trucks, and garbage trucks used by dirt, sand and gravel, logging, and coal-type businesses; Tow – tow trucks and wreckers used in towing services and gas/service station businesses; and For-hire livery – non-fleet (five or fewer vehicles) taxis, black-car services, and airport taxis. Other Indemnity The company’s other indemnity businesses consist of managing run-off businesses, including the run-off of professional liability business, which was sold in 2010. The company had 15 policies in force, as of December 31, 2014. Service Businesses Commercial Auto Insurance Procedures/Plans (CAIP): The company operates as a servicing carrier on a nationwide basis for CAIP, which are state-supervised plans servicing the involuntary market in 42 states and the District of Columbia. As a service provider, the company provides policy issuance and claims adjusting services and collect fee revenue that is earned on a pro rata basis over the terms of the related policies. Commission-Based Businesses: The company has two commission-based service businesses. Through Progressive Home Advantage, the company offers, either directly or through its network of independent agents, home, condominium, and renters insurance written by eleven unaffiliated homeowner’s insurance companies. Progressive Home Advantage is not available to customers in Alaska. Through Progressive Commercial Advantage, the company offers customers the ability to package their auto coverage with other commercial coverages that are written by unaffiliated insurance companies or placed with additional companies through unaffiliated insurance agencies. This program offers general liability and business owners policies throughout the continental United States and workers’ compensation coverage in 44 states, as of December 31, 2014. Claims The company manages claims handling on a companywide basis through approximately 270 claims offices located throughout the United States. It has in operation 67 Service Centers in 51 metropolitan areas across the country, of which 44 have combined claims offices and Service Centers. Strategy The company’s strategy is to be a competitively priced provider of a full line of auto insurance products with distinctive service, distributed through whichever channel the customer prefers. Patents The company has eight U.S. patents, and additional patent applications pending, with respect to certain methods, systems, and devices related to usage-based insurance. The company also holds a U.S. patent (expiring June 2021), and have a U.S. patent application pending, on the innovative approach to vehicle repair service used in Service Centers, and a U.S. patent (expiring in June 2028) on the Name Your Price functionality on the company’s Website. In addition, the company holds four patents (expiring July 2019), and additional patent applications pending, related to online policy self-service technology. History The Progressive Corporation was founded in 1937.
progressive corp (PGR:New York)
6300 Wilson Mills Road
Mayfield Village, OH 44143
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