: The company operates as a servicing carrier on a nationwide basis for CAIP, which are state-supervised plans servicing the involuntary market in 42 states and the District of Columbia. As a service provider, the company provides policy issuance and claims adjusting services and collect fee revenue that is earned on a pro rata basis over the terms of the related policies. Commission-Based Businesses: The company has two commission-based service businesses. Through Progressive Home Advantage, the company offers, either directly or through its network of independent agents, home, condominium, and renters insurance written by eleven unaffiliated homeowner’s insurance companies. Progressive Home Advantage is not available to customers in Alaska and is available to only Agency customers in Florida. For the policies written under this program in the company’s Direct business, it receives commissions, all of which are used to offset the expenses associated with maintaining this program. Through Progressive Commercial Advantage, the company offers its customers the ability to package their auto coverage with other commercial coverages that are written by seven unaffiliated insurance companies or placed with additional companies through unaffiliated insurance agencies. This program offers general liability and business owners policies throughout the continental United States and workers’ compensation coverage in 44 states as of December 31, 2013. Claims The company’s claims business function is organized into four groups. Three of the groups are based on geographic region, and one is a countrywide group that provides various claims-related services, including catastrophe response and special investigations. The company manages its claims handling on a companywide basis through approximately 275 claims offices located throughout the United States. In 48 metropolitan areas across the country, the company has in operation 63 service centers, of which 30 have combined its claims offices and service centers. Strategy The company’s strategy is to be a competitively priced provider of a full line of auto insurance products with distinctive service, distributed through whichever channel the customer prefers. Patents The company has seven U.S. patents, and additional patents pending, with respect to certain methods, systems, and devices related to usage-based insurance. Certain of these patents expire on or about January 29, 2016, while others extend well beyond that date. Three of these seven patents have been challenged in actions filed with the Patent Trial and Appeal Board (PTAB) of the U.S. Patent and Trademark Office. The company also holds a U.S. patent (expiring June 2021), and a U.S. patent application pending, on its innovative approach to the vehicle repair service, and a U.S. patent (expiring in June 2028) on the Name Your Price functionality on its Website. In addition, the company holds four patents (expiring July 2019), and additional patents pending, related to its online policy self-service technology. Two of these four patents have been challenged in actions filed with the PTAB. In addition, the company has licensed certain of its patent rights for domestic use to five other insurance companies. History The Progressive Corporation was founded in 1937.
progressive corp (PGR:New York)
6300 Wilson Mills Road
Mayfield Village, OH 44143
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