Premiere Global Services, Inc. provides collaboration software and services. The company’s cloud-based software applications empower business users to connect, collaborate and share ideas and information from their desktop, laptop, tablet or smartphone. The company’s collaboration solutions are accessible via its suite of desktop and mobile applications, including apps for PC, MAC, iPhone, iPad, BlackBerry and Android. It has a presence in 25 countries on 5 continents. Solutions The company’s collaboration applications enable small and large groups of people, regardless of their physical location or technical knowledge, to collaborate via video, Web and audio conferencing technologies. iMeet: The company’s iMeet solution lets people connect and collaborate online from a desktop or laptop computer, tablet or smartphone. iMeet allows users to meet with up to 125 people, including 15 high-definition (HD) video feeds. GlobalMeet: The company’s GlobalMeet solution delivers a Web and audio conferencing experience, allowing users to share presentations with large and small groups. The ‘call my phone’ feature eliminates the need for dial-in numbers and lengthy passcodes. GlobalMeet Audio: The company’s GlobalMeet Audio solution combines audio conferencing with a visual interface for computers, tablets and smartphones. GlobalMeet Audio makes it easy to connect to conference calls with up to 300 people with just 1 click from any device. It offers 24/7 customer service in local languages worldwide. Event Services: PGi Event Services enable customers to manage investor relations calls, Webinars, human resources announcements, town halls and other large-scale meetings. The company’s events can accommodate up to 15,000 participants, from anywhere in the world. Strategy The company’s strategy is to continue broadening the types of business collaboration its solutions facilitate to gain additional share in its markets, while entering and gaining share in emerging markets, as well. Customers The company’s customers include software and technology companies, commercial and investment banks, retailers, travel and hospitality firms, and healthcare companies, among others. Seasonality The company experiences lower levels of sales and usage during periods that have reduced numbers of working days. The company’s operating results have been decreased during the summer months, particularly in its European operations, as well as during the seasonal holidays in late-November to early January. Sales and Marketing The company has a multi-channel sales approach that includes global, enterprise, small and medium business, indirect and strategic partners and online sales. The company sells directly to customers through its approximately sales and marketing professionals worldwide; indirectly through marketing alliances and distribution partners, including agents and resellers; indirectly through large network, carrier and cable providers; indirectly through strategic technology partners that integrate and resell its services with their own; and online in an e-commerce model at its Website, pgi.com. Research and Development The company’s research and development expenses for the year 2013 included $16.6 million. Competition The company competes with independent conferencing service providers like Intercall, Inc., a division of West Corporation; MeetingZone Ltd.; and ReadyTalk. Additionally, the company competes with major telecommunications service providers, including AT&T Inc.; BT Group plc; Orange S.A.; Level 3 Communications, Inc.; NTT Communications Corporation; TELUS Corporation; and Verizon Communications Inc. The company also competes with services offered by business suite software providers, unified communications providers, application service providers, Web conferencing providers and desktop video conferencing providers, such as Adobe Connect; Blue Jeans; Cisco WebEx; Citrix GoToMeeting; FuzeBox; IBM Lotus Sametime; join.me by LogMeIn, Inc.; Microsoft Lync; and Vidyo. Furthermore, the company competes with services offered by consumer-oriented technology providers, such as Google+ Hangouts, ooVoo and Skype, a division of Microsoft, as well as various social networks, including Facebook and Huddle. History Premiere Global Services, Inc. was founded in 1991. The company was incorporated in Florida in 1991 and reincorporated in Georgia in 1995.
premiere global services inc
The Terminus Building
3280 Peachtree Road, NE
Atlanta, GA 30305
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