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Company Description

Contact Info

1940 East Mariposa Avenue

El Segundo, CA 90245

United States

Phone: 310-354-5600

Fax: 302-655-5049

PCM, Inc. operates as a multi-vendor provider of technology products, services, and solutions. Segments The company operates under four segments: Commercial, Public Sector, MacMall and Canada. Commercial: This segment sells complex products, services and solutions to commercial businesses in the United States, using multiple sales channels, including a field relationship-based selling model, an outbound phone based sales force, a field services organization, and an online extranet. Public Sector: This segment consists of sales made primarily to federal, state and local governments, as well as educational institutions. This segment utilizes an outbound phone and field relationship-based selling model, as well as contracts and bids business development teams and an online extranet. MacMall: This segment consists of sales made through telephone and the Internet to consumers, small businesses and creative professionals. Canada: This segment consists of sales made to customers in the Canadian market beginning as of the respective dates of its acquisition of Acrodex, Inc. (Acrodex) and certain business to business (B2B) assets of Systemax’s North American Technology Group in October and December 2015, respectively. Acrodex provides end-to-end infrastructure solutions primarily to Canadian based commercial and governmental customers from initial plan and design, through procurement and installation, to full support and on-going management. Acrodex’s core business areas include software value-added reseller services, software asset management and hardware sales and services, including client device products, servers, storage, networks, printers and a complement of accessories and devices. Services include managed services, cloud-based services, consulting, IT management and other IT service areas. Products and Merchandising The company offers technology products, solutions, and other consumer products. It screens and selects new products and manufacturers based on the market opportunity and technology adoption trends within its targeted customer markets. The company offers its customers other value-added services, such as custom configured systems, software licensing asset management, image management, product asset tagging, and asset disposal services. Sales and Marketing The company offers its products, services and solutions through its sales force, field and internal service teams, direct marketing channels, and owned and operated data centers. Its sales and marketing efforts allow its vendor partners to reach multiple customer segments, including small, medium and enterprise businesses; state, local and federal governments; and educational institutions. The company sells primarily to customers in the United States and maintains offices throughout the United States, as well as in Montreal, Canada and Manila, the Philippines. The company operates various Websites, including pcm.com, pcmg.com, macmall.com, tigerdirect.com, globalgoved.com and abreon.com. Suppliers The company serves its customers by offering products and services from vendors, such as Adobe, Apple, Cisco, Dell, Hewlett Packard Enterprise, HP Inc., Lenovo, Microsoft, Samsung, Symantec and VMware. Strategy The key elements of the company’s strategy include to increase its core sales of End Point Technologies Group; increase its sales of Advanced Technologies Group; increase its sales of Managed Technologies Group; increase its sales of Software Solutions; utilize its strong partnerships with key vendors; identify and drive further operational efficiencies; and selectively pursue and integrate strategic acquisitions. Acquisitions In April 2015, the company acquired certain assets of En Pointe Technologies Sales, LLC, one of the major independent IT solutions providers, headquartered in Southern California. Regulatory and Legal Matters The company’s businesses are subject to various regulatory and legal requirements, such as the Mail or Telephone Order Merchandise Rule and other related regulations promulgated by the Federal Trade Commission and other laws and regulations applicable to commerce on the Internet and laws and regulations of the federal government related to the company’s procurement of products and services and its sales to the government. Competition The company competes with CDW; Insight Enterprises; PC Connection; CompuCom Systems; Pomeroy IT Solutions; World Wide Technology; CDWG; GovConnection; Best Buy; Office Depot; Staples; Apple; Hewlett Packard Enterprise; HP Inc.; Dell; Amazon.com; Newegg.com; Soft Choice; and Software House International. History PCM, Inc. was founded in 1987.


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