Office Depot, Inc. provides office products and services worldwide. The company sells products and services to consumers and businesses of all sizes through three segments (Divisions): North American Retail Division, North American Business Solutions Division, and International Division. Sales for these Divisions are processed through multiple channels, consisting of office supply stores, a contract sales force, Internet sites, an outbound telephone account management sales force, direct marketing catalogs and call centers, all supported by a network of supply chain facilities and delivery operations. North American Retail Division The North American Retail Division sells an assortment of merchandise through the company’s chain of office supply stores throughout the United States, including Puerto Rico and the U.S. Virgin Islands. The company offers products and services in various categories, such as supplies, technology, and furniture and other. Most retail stores also offer copy and print services. As of December 26, 2015, the North American Retail Division operated 1,564 office supply stores. The company has a representation across North America with the major concentration of its retail stores in Texas, Florida, and California. The majority of the company’s retail stores are located in leased facilities that average approximately 20,000 square feet. North American Business Solutions Division The North American Business Solutions Division sells nationally branded and the company’s own brands’ products and services to customers in Canada and the United States, including Puerto Rico, and the U.S. Virgin Islands. The company’s customers are served by a dedicated sales force, through catalogs, telesales, and electronically through its Internet sites. The North American Business Solutions Division also offers copy and print services. The company’s contract sales channel employs a dedicated inside and field sales force that services the office supply needs to a range of small, medium and large-sized businesses. The company’s contract business customers also include various schools and local, state and national governmental agencies. The company also enters into agreements with consortiums to sell to various entities and across industries, including governmental and non-profit entities, for non-exclusive buying arrangements. The company’s direct sales channel primarily serves small- to medium-sized customers. Copy & Print Depot: The company’s Copy & Print Depot provides printing; digital imaging; reproduction; mailing; shipping through UPS, FedEx, and the U.S. Postal Service; and other services. The company also maintains nationwide availability of personal computer support and network installation service that provides its customers with in-home, in-office and in-store support for their technology needs. North American Supply Chain: The company operates a network of distribution centers (DCs) and crossdock facilities across the United States, Puerto Rico, and Canada. Certain of the company’s DCs operate as flow-through facilities where merchandise is sorted for distribution and shipped to fulfill the inventory needs of its retail stores and customers. Some DCs in the OfficeMax network are larger facilities primarily serving the retail business. The crossdocks in the OfficeMax network are smaller buildings where customer orders are sorted and loaded onto private fleet trucks for last mile delivery. As of December 26, 2015, the company operated 45 DC and crossdock facilities in the United States and Canada. International Division The International Division sells office products and services through direct mail catalogs, contract sales forces, Internet sites, retail stores, and to a lesser extent, through licensing, franchising, alliances and other arrangements. The company also offers copy and print services to its customers in Europe through its e-commerce business and certain retail locations. As of December 26, 2015, the International Division sold to customers in 57 countries throughout Europe, the Asia/Pacific, and Latin America, including wholly-owned operations in 17 countries and th
office depot inc (ODP:Frankfurt)
6600 North Military Trail
Boca Raton, FL 33496
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