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Company Description

Contact Info

8950 Cypress Waters Boulevard

Coppell, TX 75019

United States

Phone: 469-549-2000


Nationstar Mortgage Holdings Inc. provides servicing, origination and transaction based services principally to single-family residences throughout the United States. The company’s customers include all residential real estate market participants (such as homeowners, homebuyers, home sellers, investors, and real estate agents). Segments The company operates in three segments: Servicing, Originations, and Xome. Servicing This segment operates as a major residential mortgage servicer in the United States. The company conducts operations through its Nationstar Mortgage and Champion Mortgage brands. As of December 31, 2015, the company serviced 2.5 million customers. Servicing primarily involves loan administration, payment processing, mortgage escrow account administration, collection of insurance premiums, response to homeowner inquiries, loss mitigation solutions, including loan modifications and supervision of foreclosures and property dispositions on behalf of the owners of the loans. These activities generate reliable and recurring revenues and cash flows. Revenues primarily consist of servicing fees, which are generally expressed as basis points of the outstanding unpaid principal balance and ancillary revenues (late fees, modification fees, incentive fees). The company’s servicing portfolio might be segregated into various components. Mortgage Servicing Rights (MSRs) - Fair Value consists of rights the company owns and records as assets to service traditional residential mortgage loans for others either as a result of a purchase transaction or from the sale and securitization of loans it originates. The company has elected to mark this portfolio to fair value each quarter. Subservicing consists of forward residential mortgage loans the company services on behalf of others who are MSR or mortgage owners. MSRs - lower of cost or market (LOCOM) consists of rights to service reverse residential mortgage loans, owned by the Federal National Mortgage Association, Government National Mortgage Association and private investors. MSRs - Fair Value consist of both credit sensitive MSRs, primarily acquired through bulk acquisitions, and interest rate sensitive MSRs, principally consisting of MSRs acquired through flow transactions or transferred from the company’s origination activities. For each loan it services, the company utilizes a customer-centric model designed to increase borrower repayment performance with a view towards home ownership preservation and to decrease borrower delinquencies and defaults on mortgage portfolios. Originations This segment primarily originates conventional residential mortgage loans through both the Greenlight Financial Services and Nationstar Mortgage brands. The company is licensed and qualified to originate in all 50 states and the District of Columbia. The company primarily markets mortgage products to existing servicing customers and customers of homebuilders, as well as participate in the correspondent market. It utilizes warehouse facilities to fund originated loans. To both mitigate credit risk and minimize the capital required, it sells loans within approximately 30 days of funding while retaining the associated MSRs. Xome This segment includes Xome, which is a residential real estate services and technology company created to perfect the residential real estate transaction experience for consumers and real estate professionals (including brokers and agents) through service offerings. Xome intends to improve the real estate buying and selling experience through increased connectivity, transparency, convenience and speed throughout the entire transaction process. Xome is comprised of three business units: Xome Exchange, Xome Services, and Xome Technology and Support. Xome Exchange is a national tech-enabled platform that manages and sells residential properties. Core services include traditional non-distressed sales, real estate owned auctions, short sales and foreclosure trustee sales. Xome Services connects the major touch points of the real estate transactions process by providing title, valuation, settlement and closing services to consumer and financial institutions. Xome Services includes the company’s Title365 branded offerings. Xome Technology and Support provides connectivity for the entire residential real estate market through technology development, data analytics and customer relationship management tools. Xome Technology contains set of businesses, including Real Estate Digital (MLS data and broker tools), Quantarium (data analytics), GoPaperless (e-signature platform), Xome Signings (notary services), Cerulean (digital marketing) and Xome Labs (product/technology development incubation lab). History Nationstar Mortgage Holdings Inc. was founded in 1994.


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