ces This segment provides servicing support for guaranty agencies, which serve as intermediaries between the Department and FFELP lenders, and are responsible for paying the claims made on defaulted loans. The Department has designated approximately 30 guarantors that have been formed as either state agencies or non-profit corporations that provide FFELP guaranty services in one or more states. The services provided by the company include providing software and data center services, borrower and loan updates, default aversion services, claim processing services, and post-default collection services. The company's three guaranty servicing customers are Tennessee Student Assistance Corporation, College Assist, and the National Student Loan Program. Providing Student Loan Servicing Software and Other Information Technology Products and Services This segment provides student loan servicing software, which is used internally by the company and licensed to third-party student loan holders and servicers. These software systems have been adapted so that they could be offered as hosted servicing software solutions that could be used by third-parties to service various types of student loans, including Federal Direct Loan Program and FFEL Program loans. As of December 31, 2014, 1.6 million borrowers were hosted on the company's hosted servicing software solution platforms. Providing Outsourced Services, Including Call Center, Processing, and Marketing Services The company provides business process outsourcing specializing in contact center management. The contact center solutions and services include taking inbound calls, helping with outreach campaigns and sales, and interacting with customers through multi-channels. Tuition Payment Processing and Campus Commerce segment This segment provides products and services to help students and families manage the payment of education costs at all levels (K-12 and higher education). It also provides education-focused technologies, services, and support solutions to help schools with the everyday challenges of collecting and processing commerce data. This segment is known as Nelnet Business Solutions. This segment focuses on tuition payment plans, financial needs assessment services, online payment and refund processing, and school information system software. This segment brands include FACTS Management and RenWeb. K-12 In the K-12 market, the company offers tuition management services, school information systems, and assistance with financial needs assessment and donor management. Tuition management services include payment plan administration, incidental billing, accounts receivable management, and record keeping. K-12 educational institutions contract with the company to administer deferred payment plans that allow families to make monthly payments approximately 6 to 12 months. The company's financial needs assessment service, which serves approximately 4,200 private, faith-based schools, helps K-12 schools evaluate and determine the amount of financial aid to disburse to the families it serves. The company's donor services allow schools to assess and deliver strategic fundraising solutions using the latest technology. In 2014, the company purchased 100 percent of the ownership interests of Wilcomp Software, L.P. (doing business as RenWeb School Management Software) (RenWeb). RenWeb provides school information systems to approximately 3,000 private and faith-based schools to help schools automate administrative processes, such as admissions, scheduling, student billing, attendance, and grade book management. RenWeb's information systems software is sold as a subscription service to schools. The combination of RenWeb’s school administration software and the company’s tuition management and financial needs assessment services is expected to increase the value of the company’s offerings in this area, allowing the company to deliver a suite of solutions to schools. Higher Education The company offers two principal products to the higher education market: actively managed tuition payment plans, and campus commerce technologies and payment processing.
nelnet inc-cl a (NNI:New York)
121 South 13th Street
Lincoln, NE 68508
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