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Last $34.85 USD
Change Today +0.39 / 1.13%
Volume 112.9K
NNI On Other Exchanges
New York
As of 8:04 PM 10/6/15 All times are local (Market data is delayed by at least 15 minutes).
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Company Description

Contact Info

121 South 13th Street

Lincoln, NE 68508

United States

Phone: 402-458-2370


Nelnet, Inc., together with its subsidiaries, provides educational services in loan servicing, payment processing, education planning, and asset management in the United States. The company’s products and services help students and families plan, prepare, and pay for their education and make the administrative and financial processes for schools and financial organizations. Segments The company operates in three segments: Student Loan and Guaranty Servicing, Tuition Payment Processing and Campus Commerce, and Asset Generation and Management. Student Loan and Guaranty Servicing segment This segment’s primary service offerings include servicing federally-owned student loans for the U.S. Department of Education (the ‘Department’); servicing Federal Family Education Loan Program (FFELP or FFEL Program) loans; marketing, originating, and servicing private education loans; servicing and outsourcing services for FFELP guaranty agencies, including FFELP guaranty collection services; providing student loan servicing software and other information technology products and services; and providing outsourced services, including call center, processing, and marketing services. This segment is referred to as Nelnet Diversified Solutions. This segment focuses on student loan servicing, student loan servicing-related technology solutions, and outsourcing services for lenders, guaranty agencies, and other entities. This segment’s brands include Nelnet Loan Servicing, Firstmark Services, Nelnet Guarantor Solutions, 5280 Solutions, CampusGuard, Proxi, and U-Fi. Servicing Federally-Owned Student Loans for the Department The company is one of four private sector companies (referred to as Title IV Additional Servicers) awarded a student loan servicing contract by the Department to provide additional servicing capacity for loans owned by the Department, with new loan volume being allocated among the four servicers based on certain performance metrics established by the Department. These loans include Federal Direct Loan Program loans originated directly by the Department and FFEL Program loans purchased by the Department. The Department is the company's major customer, representing approximately 10 percent of the company's revenue in 2014. Servicing FFELP loans This segment provides for servicing the company's student loan portfolio and the portfolios of third parties. The loan servicing activities include loan conversion activities, application processing, borrower updates, customer service, payment processing, due diligence procedures, funds management reconciliations, and claim processing. The company's student loan servicing division uses proprietary systems to manage the servicing process. These systems provide for automated compliance with most of the federal student loan regulations adopted under Title IV of the Higher Education Act of 1965, as amended. The company serviced FFELP loans on behalf of 38 third-party servicing customers as of December 31, 2014. The company's FFELP servicing customers include national and regional banks, credit unions, and various state and non-profit secondary markets. The majority of the company's external FFELP loan servicing activities are performed under ‘life of loan’ contracts. Originating and Servicing Private Education Student Loans This segment conducts origination and servicing activities for private education loans. Private education loans are loans to students or their families that are non-federal loans and loans not insured or guaranteed under the FFELP. Although similar in terms of activities and functions as FFELP loan servicing (application processing, disbursement processing, payment processing, customer service, statement distribution, and reporting), private education loan servicing activities are not required to comply with provisions of the Higher Education Act and might be more customized to individual client requirements. The company serviced private education loans on behalf of 29 third-party servicing customers as of December 31, 2014. Servicing and Outsourcing Services for FFELP Guaranty Agencies, including FFELP Guaranty Collection Servi


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