n conjunction with the company’s other network services. Cloud and Information Technology (IT) Services: The company’s multi-disciplinary cloud services draw on various products across its products. The company’s cloud and IT-based services include Level 3 cloud connect solutions, communications as a service (CaaS), and data center services. These solutions are focused on the transport and delivery of enterprise data and applications. Level 3 Cloud Connect Solutions: Level 3 Cloud Connect Solutions create a path for customers to realize the efficiency, scalability, and flexibility of the cloud, providing a private network that connects enterprises with major cloud and data center providers worldwide, including Amazon Web Services, Google Cloud Platform, and Microsoft Azure ExpressRoute. CaaS: The company’s CaaS product offering delivers a session initiated protocol (SIP) based audio collaboration and on-net Web conferencing through a VPN using a hosted model. Voice Services: The company offers a range of local and enterprise voice services, including VoIP (voice over IP) services and traditional circuit-switch based services. Its local and enterprise voice services include VoIP enhanced local service, SIP Trunking, local inbound service, primary rate interface service, long distance service, toll free service, and a suite of audio, Web, and video collaboration services. VoIP Enhanced Local: The company’s VoIP enhanced local service is a VoIP service that enables broadband cable operators, interexchange carriers, VoIP providers, and other companies operating their own switching infrastructure to launch IP-based local and long-distance voice services through any broadband connection. The service is also used by enterprises that self-provide their own local voice features and call routing within premises-based IP PBX (Private Branch eXchange) equipment. The service includes the essential building blocks required for residential or business voice service, such as local phone numbers, local number portability, local and long distance calling, 911, operator assistance, directory listings, and directory assistance. SIP Trunking: SIP Trunking is a VoIP-based local phone service offered to medium and large enterprises as a replacement for traditional fully featured enterprise time division multiplexing voice services. SIP Trunking allows customers with an IP PBX to manage calls to and from the public switched telephone network without having to purchase traditional access lines dedicated to voice. SIP Trunking includes basic local phone service components, such as local phone numbers, 911, operator assistance, directory listings, and local and long distance calling. In addition, customers select from a set of feature packages that provide core call control features, such as call forwarding, call waiting, and call transfer, as well as advanced features, such as unified messaging and one-number identity. Local Inbound: The company’s local inbound service terminates traditional telephone network originated calls to IP termination points. Customers, such as call centers, conferencing providers, VoIP service providers, and enterprises, could obtain telephone numbers from the company or port-in local telephone numbers that the customer already controls. These local calls are then converted to IP and transported through the company’s backbone to a customer’s IP voice application at a customer-selected IP voice end point. Enterprise Long Distance: The company’s long distance service portfolio consists of local and long distance transport and termination services. Medium and large enterprises purchase its long distance services for their corporate calling or outbound contact center needs. All Level 3 long distance services are offered at the customer’s option through circuit switch or softswitch technologies. Enterprise Toll Free: The company’s toll free service terminates toll free calls that are originated on the traditional telephone network. These toll free calls are carried through either a circuit switch or softswitch network and delivered to customers in IP or traditional time division multiplexing format.
level 3 communications inc
1025 Eldorado Boulevard
Broomfield, CO 80021
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