Lowe's Companies, Inc. and its subsidiaries operate as a home improvement retailer worldwide. As of January 30, 2015, the company operated 1,840 home improvement and hardware stores, representing approximately 201 million square feet of retail selling space. The company comprised 1,793 stores located across 50 U.S. states, including 74 Orchard Supply Hardware (Orchard) stores in California and Oregon, as well as 37 stores in Canada and 10 stores in Mexico. The company serves homeowners, renters, and professional customers (Pro customers). Retail customers, including individual homeowners and renters, complete a range of projects and vary along the spectrum of do-it-yourself and do-it-for-me. The Pro customer consists of two categories, such as construction trades; and maintenance, repair and operations. Products Product Selection The company offers a line of products for maintenance, repair, remodeling, and decorating. The company offers home improvement products in various categories, such as kitchens and appliances; lumber and building materials; tools and hardware; fashion fixtures; rough plumbing and electrical; lawn and garden; seasonal living; paint; home fashions, storage and cleaning; flooring; millwork; and outdoor power equipment. The company offers a selection of national brand-name merchandise complemented by its selection of private brands. National Brand-Name Merchandise The company’s home improvement store carries a selection of national brand-name merchandise, such as Whirlpool appliances and water heaters; GE, LG, and Samsung appliances; Stainmaster carpets; Valspar paints and stains; Pella windows and doors; Sylvania light bulbs; Dewalt power tools; Owens Corning roofing; Johns Manville insulation; James Hardie fiber cement siding; Husqvarna outdoor power equipment; Werner ladders; and various others. In 2014, the company added brand name merchandise, such as Henry coatings, Hubbell wiring devices, GRK Fasteners, and Progress Lighting to its portfolio. The company’s merchandise selection provides the retail and Pro customer a shop for various national brand-name merchandise needed to complete home improvement, repair, maintenance, or construction projects. Private Brands The company sells private brands in various product categories, including tools and hardware, seasonal living, home fashions, storage and cleaning, paint, fashion fixtures, flooring, millwork, rough plumbing and electrical, and lumber and building materials. Some of the company’s major private brands include Kobalt tools; allen+roth home decor products; Blue Hawk home improvement products; Project Source basic value products; Portfolio lighting products; Garden Treasures lawn and patio products; Utilitech electrical and utility products; Reliabilt doors and windows; Aquasource faucets, sinks and toilets; Harbor Breeze ceiling fans; Top Choice lumber products; and Iris home automation and management products. Services Installed Sales The company offers installation services through independent contractors in majority of its product categories, with flooring, millwork, and kitchens and appliances accounting for the majority of installed sales. Its installed sales model, which separates selling and project administration tasks, allows its sales associates to focus on project selling, while project managers ensure that the details related to installing the products are executed. Extended Protection Plans and Repair Services The company offers extended protection plans in kitchens and appliances, tools and hardware, outdoor power equipment, seasonal living, and rough plumbing. The company provides in-warranty and out-of-warranty repair services for major appliances, outdoor power equipment, tools, grills, fireplaces, and water heaters through its stores or in the home through its Lowe’s Authorized Service Repair Network. The company offers replacement plans in products in these categories priced below $200. The company’s contact center takes customers' calls, assesses the problems, and facilitates a resolution, making after-sales service easier for its customers because the company manages the entire process. Selling Channels The company’s ability to sell products in-store, online, on-site, or through its contact centers speaks to its ability to leverage its existing infrastructure with the omni-channel capabilities that the company is introducing. In 2014, sales through its online selling channels, which include Lowes.com, Lowes.ca, and ATGstores.com. Seasonality The retail business in general is subject to seasonal influences, and the company’s business is, to some extent, seasonal. Historically, the company has realized the highest volume of sales during its second fiscal quarter (May, June, and July) and the lowest volume of sales during its fourth fiscal quarter (November, December, and January). Accordingly, the company’s working capital requirements have historically been greater during its fourth fiscal quarter as the company builds inventory in anticipation of the spring selling season and as the company experiences lower fourth fiscal quarter sales volumes. Intellectual Property The name ‘Lowe’s’ is a registered service mark of one of the company’s wholly-owned subsidiaries. History Lowe’s Companies, Inc. was founded in 1952. The company was incorporated in North Carolina in 1952.
lowe's cos inc
(LOW:New York Consolidated)
1000 Lowe's Boulevard
Mooresville, NC 28117
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