VNO over third-party networks in the U.K., Germany, the Netherlands, Belgium, Switzerland, Austria, Ireland, Hungary and Chile. In Poland, the company has a small legacy MVNO service that it maintains for those subscribers. In the Netherlands, Switzerland and Chile, the company’s mobile services are provided through LTE wireless systems. The company plans to add MVNO arrangements in certain of its other broadband communication markets. The Netherlands, Belgium, Switzerland, Austria, Ireland, Hungary and Chile provide their mobile telephony services as full MVNOs through partnerships with a third-party mobile network operator in their respective footprints. All of these operations lease the third party’s radio access network and own the core network, including switching, backbone, interconnections, etc. For certain portions of its mobile customer base in the Netherlands, the company outsources the core network to a third party. These arrangements permit the company to offer its customers in these markets all mobile services without having to build and operate a cellular radio tower network. Following the February 2016 acquisition of BASE, Telenet became a network provider in Belgium and plans to migrate its current and future mobile subscribers to the BASE network after termination of its MVNO agreement at the end of 2017. In the U.K. and Germany, the company provides mobile telephony as light MVNOs. In these countries, it leases the core network and the radio access network from a mobile network operator. These arrangements permit the company’s customers in these countries to have access to the third party mobile communications services while it maintains the customer relationship. The company offers its mobile services throughout the U.K., Belgium, Switzerland, Austria, Ireland, Hungary and Chile. In the Netherlands and Germany, the company offers its mobile service to its customers located within its footprints who subscribe to approximately one of its other products, such as video, broadband Internet or fixed-line telephony. As of December 31, 2015, the company had approximately 4.8 million mobile subscribers. The company offers its customers the option to purchase mobile handsets, and in the U.K., Belgium and Switzerland, makes such purchase pursuant to a contract independent of their mobile services contract. Where the new Wi-Fi gateway is available, telephony customers could use a special phone app to take and make calls anywhere at home rates. Versions of this app have been available to its customers in the U.K., the Netherlands, Belgium, Switzerland and Ireland for some time. The company’s mobile services typically include voice, short message service (or SMS) and Internet access. Calls, both within and out of network, incur a charge or are covered under a postpaid monthly service plan. The company’s mobile services are primarily on a postpaid basis with customers subscribing to services for periods ranging from activation for a SIM-only contract to approximately 24 months, with the latter often taken with a subsidized mobile handset. In Belgium, however, the company’s postpaid service is offered without a minimum contract term. In the U.K., the company also offers a prepaid service, where the customers pay in advance for a pre-determined amount of airtime or data and generally have no minimum contract term. In almost all of its markets, subscribers to a double-or triple-play bundle receive a discount on their mobile service fee. Business Services In addition to the company’s residential services, it offers a range of voice, broadband Internet, data, video, wireless and cloud services to business customers and public sector organizations. These services differ from residential services in various fundamental ways, such as bandwidth, service levels, billing, security services and the blending of public and private network features. The company’s business customers include SOHO (generally up to five employees), small business and medium and large enterprises, as well as on a wholesale basis to other operators. The company’s business services are designed to meet the specific demands of its busin
liberty global plc-a (LBTYA:NASDAQ GS)
161 Hammersmith Road
London, W6 8BS
Phone: 44 20 8483 6449
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