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Company Description

Contact Info

Griffin House

161 Hammersmith Road

London, W6 8BS

United Kingdom

Phone: 44 20 8483 6449


itional access security card, or a ‘smart card’, from the company’s operators, or without a set-top box if a subscriber is using the company’s basic video service. Neither a set-top box nor a smart card is required to receive basic digital television channels in the company’s unencrypted footprints. In some of the company’s markets, instead of a set-top box, a subscriber might use a common interface plus (CI+) module in combination with a smart card to access the company’s improved video services. A CI+ module is a small device (credit card size) that allows customers with a CI+ enabled television set, who subscribe to, or otherwise have access to, the company’s improved video service, to view such services without a set-top box. No set-top box, smart card or CI+ module is, however, required to receive the company’s unencrypted basic digital services. The company’s cable operations offer multiple tiers of digital video programming and audio services starting with a basic video service. Subscribers to the company’s basic video service pay a fixed monthly fee and generally receive approximately 60 digital or analog video channels (including various HD channels) and various digital and analog radio channels. This service also includes VoD access and an electronic programming guide. The company tailors its video services in each country of operation based on programming preferences, culture, demographics and local regulatory requirements. The company’s channel offerings include general entertainment, sports, movies, documentaries, lifestyles, news, adult, children and ethnic and foreign channels. The company also offers various premium channel packages to meet the special interests of its subscribers. For subscribers who want access to various movies and TV series, the company offers subscription VoD services, including its subscription VoD service ‘MyPrime’” MyPrime is available for an additional fee with the company’s basic video services and is included in its improved video services with its Horizon TV platform. MyPrime offers customers unlimited streaming access to a library of on-demand content both through its set-top boxes and through the Horizon Go platform. In addition to the company’s digital video services, it offers limited analog services in all of its broadband markets, except in the U.K., Switzerland and Puerto Rico. Subscribers to its analog video service typically receive 21 to 67 channels of video service, depending on their location. Subscribers to its digital services also receive the channels available through its analog service. In Ireland and Slovakia, the company offers various video channels through MMDS. In all of its broadband operations, the company continues to upgrade its systems to expand its digital services and encourage its analog subscribers to convert to a digital or premium digital service. The company offers digital video services through DTH satellite in the Czech Republic, Hungary, Romania and Slovakia. The company offers these services through UPC DTH S.á.r.l (UPC DTH), a subsidiary of UPC Holding organized in Luxembourg, which also has a management arrangement with another subsidiary, FocusSat Romania Srl (FocusSat), to provide these services in Romania. Similar to its video cable services, the company offers a basic video tier of service, and for an additional monthly charge, subscribers might upgrade to an extended tier of service and might subscribe to various premium channel packages. Interactive Services The company offers Horizon TV in the Netherlands, Germany, Switzerland, Ireland, Poland and the Czech Republic. Horizon TV is a next generation multimedia home gateway decoder box based on a digital television-platform that is capable of distributing video, voice and data content throughout the home and to multiple devices. The Horizon TV platform could act as an internet router that allows access through the gateway box to the digital video content available on the television through other devices, such as laptops, smart phones and tablets. It also integrates access to personal media content, such as photos, music and movies stored in the home network. For


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