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Company Description

Contact Info

325 Lytton Avenue

Suite 200

Palo Alto, CA 94301

United States

Phone: 650-319-1920


Jive Software, Inc. provides a social business platform. The company’s customers use its platform across business use cases, such as strategic alignment, which involve all employees, as well as functional use cases that improve the results of specific business activities, such as sales execution or customer service. Platform The Jive Platform is delivered in two major configurations, such as Jive for internal networks and the JiveX platform for public communities. These platforms offer social business capabilities that enable employee, customer, and partner engagement. The core platform could be expanded by adding optional modules, including Advanced Tasks, Jive Present, Gamification, Ideation, Mobile, Video, and connectors into existing enterprise systems and applications, such as Microsoft Office and SharePoint. Its platform could also be extended to include cloud and customer-built applications through application programming interfaces (APIs) and development interfaces. The Jive Platform The Jive Platform is delivered in two configurations: Employees: The company’s platform connects users across the enterprise and its functional departments, utilizing social intelligence, such as business relationships, expertise, and areas of interest, to help employees stay aligned, informed and productive. Customers and Partners: The JiveX platform enables companies to build and manage external communities to build their brand, reduce their support costs, and enable channels through improved online communication with their own customers and business partners. Core Platform Capabilities and Features The company’s social business platform includes the following capabilities and features: Social Networking Capability: The Jive Platform enables social profiles, visual enterprise directories, connections, and expertise identification. Users could find, follow, and access both people and data through structured spaces, including public and private social groups and projects. This provides users with up to the minute access to relevant and critical information. Comprehensive Communication Environment: The company’s platform enables blogging, microblogging, discussions, real time chat and video conversations and direct messaging and aggregates these familiar methods of social communications into a social inbox to allow users to find relevant information. Engaging Social Features: The company’s platform provides a streamlined user interface and enables commenting, sharing Web bookmarks, ‘liking’, reviews and rating capabilities designed to capture the attention of a user and drive interaction and adoption. Reputation and Recognition: The company’s platform provides various mechanisms for users to be recognized for their contributions to the community and to build their reputations, including community status leaderboards, user achievement badges, and trending people and content. Content and Collaboration: The company’s platform includes wikis, document sharing, a rich text editor, and full-fidelity rendering of Microsoft Office documents and PDFs with inline commenting, allowing users to collaborate real-time. Its platform improves collaboration by allowing users to control access to content at the individual, group, or document level. Search: The company’s platform includes search capabilities to locate relevant people, content, and groups using information captured in the enterprise social graph, such as users’ skills or profile information. External Groups: The company’s platform enables an enterprise to expand its operating ecosystem, bringing discussions, and questions in external communities back into the enterprise and allows internal users to create an external group for private and ad-hoc collaboration with non-employees. Security: The company’s platform allows customers to control access to specific content and groups. Connections to Enterprise Systems: The company’s platform could integrate with various enterprise systems, such as customer relationship management, enterprise resource planning, software configuration management, or product lifecycle management systems, through its


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